Reviews
Wesley Jarvis provided outstanding customer service.
Wesley Jarvis provided outstanding customer service. He responded to my phone calls and e-mails promptly. When I arrived at Sheehy Ford Gaithersburg there were no changes to the deal he proposed on the 2024 Maverick. The quote was what I paid. I live 60 miles away from the dealership. Wesley kept his promise that everything would be finalized as soon as possible to get me back onto I-95 north on a Friday before a holiday weekend. Wesley is a true sales professional.
Wesley Jarvis provided outstanding customer service.
Wesley Jarvis provided outstanding customer service. He responded to my phone calls and e-mails promptly. When I arrived at Sheehy Ford Gaithersburg there were no changes to the deal he proposed on the 2024 Maverick. The quote was what I paid. I live 60 miles away from the dealership. Wesley kept his promise that everything would be finalized as soon as possible to get me back onto I-95 north on a Friday before a holiday weekend. Wesley is a true sales professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cath, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Drove over an hour for a used car.
Drove over an hour for a used car. Just because i was late, someone else was looking at it. Very shady. Sales guy mike said he was sorry but its first come first serve. I reminded him I had appointment. He said that does not hold cars. Why make an appointment if you can sell it to someone else. He offered to have me wait to see if other customer buys the car. What is the point. Forget it. Appointments mean nothing. And just because I was half an hour late, they would not stop the possible sale to other customer. Never again
Drove over an hour for a used car.
Drove over an hour for a used car. Just because i was late, someone else was looking at it. Very shady. Sales guy mike said he was sorry but its first come first serve. I reminded him I had appointment. He said that does not hold cars. Why make an appointment if you can sell it to someone else. He offered to have me wait to see if other customer buys the car. What is the point. Forget it. Appointments mean nothing. And just because I was half an hour late, they would not stop the possible sale to other customer. Never again
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Needed a new car so i asked my service person at Sheehy
Needed a new car so i asked my service person at Sheehy who is the best and they connected me with Mike Zeller. And Joe was right, Mike Zeller is the best. After we made the deal, he made sure everything was done extra that I wanted and even brought to my house when done. Thank you Mike Zeller, you are the best!
Needed a new car so i asked my service person at Sheehy
Needed a new car so i asked my service person at Sheehy who is the best and they connected me with Mike Zeller. And Joe was right, Mike Zeller is the best. After we made the deal, he made sure everything was done extra that I wanted and even brought to my house when done. Thank you Mike Zeller, you are the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eb, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Great customer service, professional and people friendly.
Great customer service, professional and people friendly. Thank Westley and teammates, I will be referring
Great customer service, professional and people friendly.
Great customer service, professional and people friendly. Thank Westley and teammates, I will be referring
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mable, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Had a wonderful experience buying my new car.
Had a wonderful experience buying my new car. Nico was amazing from the moment I walked in he was very helpful between him and Matt excellent customer service
Had a wonderful experience buying my new car.
Had a wonderful experience buying my new car. Nico was amazing from the moment I walked in he was very helpful between him and Matt excellent customer service
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stella94, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Michael Jarvis was incredible from the time I walked
Michael Jarvis was incredible from the time I walked through the door until the deal was finished! He was patient and caring and very knowledgeable! He made sure he was there to walk me through my new car and get everything set up! I would recommend him to everyone!!
Michael Jarvis was incredible from the time I walked
Michael Jarvis was incredible from the time I walked through the door until the deal was finished! He was patient and caring and very knowledgeable! He made sure he was there to walk me through my new car and get everything set up! I would recommend him to everyone!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kaynicole53, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Michael Jarvis and Kwame Odum did a great job handling my
Michael Jarvis and Kwame Odum did a great job handling my new lease of a 2024 Lincoln Corsair and the buyout of my 2021 Corsair. Very pleasant to work with, respectful of my (precious) time, and gave me a fair, competitive deal. Bernie is Finance was nice too.
Michael Jarvis and Kwame Odum did a great job handling my
Michael Jarvis and Kwame Odum did a great job handling my new lease of a 2024 Lincoln Corsair and the buyout of my 2021 Corsair. Very pleasant to work with, respectful of my (precious) time, and gave me a fair, competitive deal. Bernie is Finance was nice too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
goldd2, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
The salesman I was working with, Wesley, helped me decide
The salesman I was working with, Wesley, helped me decide on the most perfect car for me! He was very knowledgeable in the different trims and models of Ford vehicles. Highly recommend!
The salesman I was working with, Wesley, helped me decide
The salesman I was working with, Wesley, helped me decide on the most perfect car for me! He was very knowledgeable in the different trims and models of Ford vehicles. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hannah, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Wesley, Alex and Malik were really helpful when I got my
Wesley, Alex and Malik were really helpful when I got my Tesla. It is unusual in some ways but they knew their stuff.
Wesley, Alex and Malik were really helpful when I got my
Wesley, Alex and Malik were really helpful when I got my Tesla. It is unusual in some ways but they knew their stuff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
george.wyeth, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Had a wonderful experience purchasing my car.
Had a wonderful experience purchasing my car. Everyone there put me at ease and didn't put any undue pressure on me for any portion of the transaction. Mike Zeller did a wonderful job of showing me the car, explaining its features, and ensuring I got the best deal possible. I arrived to the dealership and drove the car off the lot within 2 hours! Definitely would recommend!
Had a wonderful experience purchasing my car.
Had a wonderful experience purchasing my car. Everyone there put me at ease and didn't put any undue pressure on me for any portion of the transaction. Mike Zeller did a wonderful job of showing me the car, explaining its features, and ensuring I got the best deal possible. I arrived to the dealership and drove the car off the lot within 2 hours! Definitely would recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JTD18, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford Lincoln of Gaithersburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.