Reviews
Charles Walker was phenomenal to work with - I could not
Charles Walker was phenomenal to work with - I could not recommend him highly enough. Neb and Abiola Akintunde were great tech supports, backing him up.
Charles Walker was phenomenal to work with - I could not
Charles Walker was phenomenal to work with - I could not recommend him highly enough. Neb and Abiola Akintunde were great tech supports, backing him up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Charles, Neb, and Abiola provided such exceptional service at Passport BMW. Thank you for the high recommendation! Enjoy your new ride!
Had the best car purchase experience ever at Passport
Had the best car purchase experience ever at Passport BMW. Chris Sparrow (client advisor) found me the perfect car on the lot, which meant I did not have to order and wait for build time and price increases. This was after working with two other dealers and lots of back and forth. Best price, best trade-in and best financing by far. Process was easy, Chris was extremely responsive and answered all my questions usually within minutes. I was very particular about what I wanted and he understood the mission! Also great experience with the Jeffrey Steel - Finance Mgr. Very professional, quick, easy. I went way out of my way to go to Maryland dealer, but was well worth it!
Had the best car purchase experience ever at Passport
Had the best car purchase experience ever at Passport BMW. Chris Sparrow (client advisor) found me the perfect car on the lot, which meant I did not have to order and wait for build time and price increases. This was after working with two other dealers and lots of back and forth. Best price, best trade-in and best financing by far. Process was easy, Chris was extremely responsive and answered all my questions usually within minutes. I was very particular about what I wanted and he understood the mission! Also great experience with the Jeffrey Steel - Finance Mgr. Very professional, quick, easy. I went way out of my way to go to Maryland dealer, but was well worth it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Chris and Jeffrey made your experience at Passport BMW so seamless and rewarding! It's fantastic you found the perfect car without any hassle. Thank you for choosing us, even if it meant going out of your way!
I traveled from Madison, WI to Passport BMW in Maryland
I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!
I traveled from Madison, WI to Passport BMW in Maryland
I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for making the journey to Passport BMW! We're delighted that Charles provided a professional and straightforward experience. We appreciate your kind words and hope you're enjoying your new car!
Rommell Hollins is an outstanding client advisor.
Rommell Hollins is an outstanding client advisor. Extremely knowledgeable about new and pre-owned certified models. He guided us to the correct decision re: purchase v. lease options. Passport BMW gave us a better trade in value on our 2020 Subaru Outback than even the Subaru dealership. Guess I now just have to learn how to use all the high tech instruments on our new 2025 X1. Rommell pronounced me officially initiated into the BMW family. (No formal ceremony). Better late than never since I have never owned a BMW.
Rommell Hollins is an outstanding client advisor.
Rommell Hollins is an outstanding client advisor. Extremely knowledgeable about new and pre-owned certified models. He guided us to the correct decision re: purchase v. lease options. Passport BMW gave us a better trade in value on our 2020 Subaru Outback than even the Subaru dealership. Guess I now just have to learn how to use all the high tech instruments on our new 2025 X1. Rommell pronounced me officially initiated into the BMW family. (No formal ceremony). Better late than never since I have never owned a BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Rommell provided such exceptional guidance and expertise during your visit at Passport BMW! It's fantastic you received a great trade-in value, and welcome to the BMW family with your new 2025 X1. If you need any help mastering those high-tech features, don't hesitate to reach out!
Elias Khairzada is simply the best Client Advisor we have
Elias Khairzada is simply the best Client Advisor we have ever met! He worked with us to find the right car with the right options and gave us a better price than any dealership in the Maryland and Virginia area. Elias kept us informed every step of the way to our purchase. It was such a pleasure to meet him in person. He was absolutely wonderful! Elias went above and beyond when he gave us a BMW Bear after learning that my wife was a teddy bear collector! Our experience with Elias could not have been better.
Elias Khairzada is simply the best Client Advisor we have
Elias Khairzada is simply the best Client Advisor we have ever met! He worked with us to find the right car with the right options and gave us a better price than any dealership in the Maryland and Virginia area. Elias kept us informed every step of the way to our purchase. It was such a pleasure to meet him in person. He was absolutely wonderful! Elias went above and beyond when he gave us a BMW Bear after learning that my wife was a teddy bear collector! Our experience with Elias could not have been better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with Elias at Passport BMW! We're delighted to hear he went above and beyond to make your car-buying journey special, even surprising you with a thoughtful gift. We appreciate the kind words and hope you're enjoying every moment in your new vehicle!
The dealer took care of my request as a key was missing
The dealer took care of my request as a key was missing on my used purchase. The dealer gave me the 850 for the extra fob key. Thank you
The dealer took care of my request as a key was missing
The dealer took care of my request as a key was missing on my used purchase. The dealer gave me the 850 for the extra fob key. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that Passport BMW was able to assist with your request and provide the extra fob key. Thank you for sharing your experience!
From A to Z It was a great experience in Passport BMW.
From A to Z It was a great experience in Passport BMW., the process of trading in my car and buying my new BMW was done with professionalism and integrity. The staff is really friendly and treated me like a family. I got the best discount on the new car and the highest on my the trade. Pam Williams is an amazing salesperson and Jeff Steel is a great business manager. The whole process was completed with Zero hassle. Try them if you’re thinking of buying or leasing a new car !
From A to Z It was a great experience in Passport BMW.
From A to Z It was a great experience in Passport BMW., the process of trading in my car and buying my new BMW was done with professionalism and integrity. The staff is really friendly and treated me like a family. I got the best discount on the new car and the highest on my the trade. Pam Williams is an amazing salesperson and Jeff Steel is a great business manager. The whole process was completed with Zero hassle. Try them if you’re thinking of buying or leasing a new car !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Passport BMW! We're delighted to hear that Pam and Jeff made the process smooth and hassle-free. Enjoy your new BMW, and we hope to see you again in the future!
I didn’t think Passport BMW could get any better.
I didn’t think Passport BMW could get any better. I was wrong. I recently purchased my 8th BMW from this amazing dealership. My interaction with the Sales Mgr. and my sales associate for first time just strengthen by confidence that they will continue to deliver excellent Sales and Service, as with the last ten years.
I didn’t think Passport BMW could get any better.
I didn’t think Passport BMW could get any better. I was wrong. I recently purchased my 8th BMW from this amazing dealership. My interaction with the Sales Mgr. and my sales associate for first time just strengthen by confidence that they will continue to deliver excellent Sales and Service, as with the last ten years.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Passport BMW! We're delighted to hear that our team has consistently met your expectations over the years. Enjoy your new BMW, and we look forward to serving you again in the future!
professional attitude.
professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced
professional attitude.
professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the feedback! We're glad to hear our team at Passport BMW provided a professional and honest experience. We appreciate your support and look forward to assisting you again in the future.
Domonique provided outstanding customer service and was
Domonique provided outstanding customer service and was so attentive to my needs during my time spent at the service department. He is hands down one of my favorite people at Passport BMW. I know I wasn’t the easiest person to deal with on this particular day but he remained patient and ensured that I was a satisfied customer.
Domonique provided outstanding customer service and was
Domonique provided outstanding customer service and was so attentive to my needs during my time spent at the service department. He is hands down one of my favorite people at Passport BMW. I know I wasn’t the easiest person to deal with on this particular day but he remained patient and ensured that I was a satisfied customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Domonique provided outstanding service and made your visit to Passport BMW a positive one. We'll be sure to pass along the praise, Candy!