Passport Nissan of Alexandria

I had a good experience! Everything moved along quickly, I got the financing I was looking for, and Adrian was attentive through the whole process!

They care and level of detail that I received yesterday and today was outstanding. I had researched a vehicle online, and when I showed up at the dealership it was a no-hassle process. They answered all my questions, and took the extra time to go through the owner manual, and all of the features on the car. When I drove away from the dealership. I felt very well informed and confident that I chose the right car and dealership. Dino, JD, and Ryan made me feel empowered and confident in my decision to purchase a Certified Pre-Owned Vehicle. Thank you guys! Yolanda Brown

JD Pittman went above and beyond to make the car purchase an easy transaction. He answered all of my questions and took the time to review items in the owner manual that may come in handy. I did not feel rushed or pressured. I gained a wealth of knowledge working with him and I would definitely recommend him to anyone looking to purchase a Nissan in the DMV area.

I had a great, easy experience purchasing my new, certified used car at Passport Nissan. My Sales Consultant, Tin Nguyen, and the Finance Director, Ryan Poole, made the whole process a pleasure. Both of them were knowledgable and able to answer all my questions. From my first test drive, to the day I drove it home, I was impressed with the level of service they provided.

I had a slow leak in one of my tires and the service department was great at finding the problem and repairing it quickly. I was impressed with how concerned the staff was at resolving the issue. Jose Mejia and Moses in the service department were great. Tin Nguyen, J. D. Pittman and Shakir all listened to what I had to say and took it upon themselves to help resolve the issue. Thanks to all for the professional job done.

Adrian Gonzalez Went above and beyond for me and my mother highly recommend him for anyone wanting to buy a vehicle.

Adrian Gonzales is truly the best . I mean he went above and beyond to deliver a great experience.

If you’re looking for a straightforward, honest salesperson who genuinely helps you make a confident purchase, talk to Rico. My son and I had a fantastic experience buying a used car at Passport Nissan. Rico and his team were open and transparent about the car’s condition, worked with us to negotiate a fair price, and addressed all the issues we identified without hassle. After the purchase, we discovered an issue with the automatic side-view mirrors. Rico and his team immediately took responsibility, asking us to bring the car in for repairs. When one repair couldn’t be completed during our scheduled visit, they went above and beyond by sending a mechanic to our home to finish the job, saving us time and energy. This level of honesty, dependability, and customer care made this the smoothest car-buying experience I’ve ever had. A huge thank you to Rico and his manager, Tyler, for making it happen. I’ll gladly recommend Passport Nissan to anyone looking for a reliable car and top-notch service.

3 Words to describe my experience; Professionals, Fastest, and Honest! Excellent Customer Services in general. They genuinely want to help you!

Very professional. I love the inspection videos. Though, this recent visit was just about the air filter and nothing else. I like a thorough video but aside from that it was a great visit.