Auto By Design Hours
We would like to thank you for visiting our website and considering Auto By Design for the purchase of your next luxury
pre-owned vehicle. "It is our goal to provide you with an excellent purchase and ownership experience."
"Financing Available with Rate as low as 1.49%* - Nationwide Shipping - Extended Service Warranty available"
Read reviews that mention:
unfortunately the communication between me and this dealership has been horrid, and as I've begun to read other reviews noticed I've fallen into the same... boat where the vehicle was not in as good condition as they claimed, and left me with a repair bill the first day of owning it in excess of $4000. the communication pre-sale of course was decent, and again pre-sale was fairly friendly. post sale has been an entirely different experience. I would have expected them to stand behind a $100K vehicle that they sold, but most certainly not. after doing more research it ended up not being such a great option. I'm awaiting contact with the owner Sean in hopes that he can make this right given the multitude of issues with the vehicle in such a short duration of time.
I purchased a Ford Fusion Hybrid from Pablo, he was very pleasant and professional. Unfortunately the car had damage that wasn't reported and I didn't... spot(Never buy a car in the rain or the dark). At best Auto's by Design did not do a thorough enough inspection at worse they knowingly sold me a damaged vehicle. When bringing this to their attention the customer service tanked, the person I spoke to on the phone was very rude, I was told it wasn't their problem and that they had customers they needed to attend to. I guess once they have the cash you are no longer a customer. You have a choice in where to buy your cars, my advice would be to keep looking elsewhere.
Thank you so much Pablo! Pablo was amazing from the start to the very finish. He kept me updated the entire time, answered all my questions, called the... next day after delivery to check up and made sure the experience was excellent and stress free. I can’t thank you enough; I will definitely be recommending Kurt to all friends and family.
Worst dealer and auto purchase I have ever made. Car was in need of repair and dealer would not return calls or texts. The vehicle ended up in an accident... .
From beginning to end it was easy. Sean was brilliant and patient with my many questions and we got exactly what we asked for in our new car. It was an... absolute pleasure dealing with these guys and I will be using them again in the future.
Pablo and the service he provided were faultless. Really happy I came across him and will be calling him for every new car purchase in the future. Cheers.
The team at Auto by Design is amazing. Sean was my main contact and I can't fault anything from the start to finish. The best service I have ever received... from any car dealer. They look after the whole process, and nothing is too difficult for them. I highly recommend them, if you're thinking of buying a car please ring Sean at Auto by Design first and you won't be sorry.
A big thank you to the team Auto by Design, thank you Pablo for the endless quotes and phone calls back and forth, we weren’t exactly direct with what... we wanted but Anthony made it all happen and has much experience to deal with any situation, easy going, very easy from start to finish, Thank you once again.
Great customer service Pablo was very professional and delivered great customer service. Great communication and went out of his way to make the transaction... easy.
I am a repeat customer and once again I was treated with respect and it was just like the first time I met the sales team at Sean and Pablo. Their staffs... are Product wise, carry great range of accessories, friendly Service Centre. Thank you for your amazing experience.