We went in there after we saw a van online. We left there the first time with nothing. Got a call back from them with a better price. Went it and purchased... the van. Super friendly and honest!
Their service team helped me understand what i needed for service. Oh and they fixed a bad bulb for free too.
This is the best place to go in the area if you are looking for a new vehicle. I was very happy with the customer service from the minute I walked on... the lot till the process was done and I was on my way in a new Compass. Thank you to MAC and the whole Spirit Family.
This place is great. I was so impressed. I am always hesitant to get any car service done but these people treat you like family. It's nice to be able... to get a thorough clean after the service too. Loving my car right now thanks to them.
I just bought a 2nd car from this dealer. Although not a local dealer to my house, they had the exact Challenger I was looking for. I noticed the car was... in transit listed on cars.com and gave them a call. I spoke to a few people at the dealership and came to agreement on price over the phone. I scheduled an appointment to pick up the car on a Saturday after it arrived. spent time with Sean and Mike to finish up the paperwork and they walked me through taking delivery of my new Challenger. They were very straight forward to deal with and the deal was exactly what we agreed on over the phone. The mechanics did a nice job prepping the car, and Mike walked me through the features and registered my connect system and paired my phone. A very smooth buying experience. I recomend Spirit Dodge
My experience with the dealership started off fine but got progressively worse as time went on. I would have given 2 stars but for my last and hopefully... final experience with them. The purchase experience went fine to start. Mike is an older gentleman with a nice personality up front. However, it became clear as time went on that he is behind the times on some things and quite a bit disingenuous. First of all, he didn't know as much about the features of the Jeep that I purchased. It was a new model, but I expect an experienced salesmen to know all the features. Second, I asked him for my credit score/report literally 6-7 times. I finally got it from him today because I was there in person. I asked someone else before Mike got there, and he said they no longer had it. Then, Mike appeared with it a few minutes later. Mike doesn't answer e-mails and retuned 1 of my many calls made to him. He goes on and on about how the relationship just starts when you buy a car from him. However, it pretty much seems to end right there after the sale. The dealership itself was supposed to handle my PA tags for me. They gave me a temp plate that was good for 20 days while the tags came in. I continued to check with them as time went on about the plates. They claimed they were on the way. I contacted PENDOT myself and was told that they had no information about my car or tags. At this point, my temp plate had expired, and I could not drive my car legally. After calling yet again and having the receptionist on the phone act rude towards me, I finally heard from Mike. He said the tags person was sick, and they were never sent in. To his credit, he did have someone bring me a dealer tag to use while my tags came in. However, I had no use of my car for a few days. Apparently, they have no back-up person when the "tags girl" is sick. I also got a chip in my windshield and had issues finding a replacement. Mike told me he would look into it and get back to me. That never happened. I arranged the whole thing with Jeep myself. I had to drive an hour down there to have it replaced, but I never would have gotten any service if I wasn't there in person anyway. There was also quite a bit of pressure to leave a review on this site about my experience. Well, here you go. They even tried to bribe me with a gift card to leave a positive review here by a certain time. I finally received my PA tag today but no inspection stickers. I was told by the "tags girl" (their term not mine) that I would get stickers too. Nope, I had to have the car inspected myself. I saw my mechanic who told me it was very common practice for a NJ dealership to cover the inspection costs. I called (twice of course) Mike and asked for reimbursement. He said they didn't do that, but I could drive an hour for a free oil change. Needless to say, I was very disappointed. I have to imagine all these great reviews have to do more with bribes and pressure on buyers to leave them than actual service.
I walking in looking for a car with great pricing and walked out with a Dodge Journey. I worked with a young man who lead me to the car I bought. Totally... would recommend searching for a car here. They try to find the car that suites you.
As a customer I was horribly insulted by employee Jennifer Romano. I would not recommend this dealership.
Just wanted to give a huge thank to James Manes. James took his time and explained in detail every question I had about my new Jeep. I never felt pressured... to make a quick decision. His knowledge of my Jeep was very impressive.
my sister bought a truck there and she has had nothing but trouble with it. My husband and i went there to just get a car and trade in our truck and the... dealer was rude and would not work with us at all.