AutoNation Toyota Leesburg

The appointment was for a scheduled service and it was performed promptly and correctly. I was having an electrical problem and it was due to an inherent... problem with the system and not fixable. The rep explained the situation and a workaround.

Quick 15K service - in and out. Staff was very friendly as usual. They are always helpful.

Super Duper fun! Everyone was helpful and informative. Also I got a free hot chocolate! Accommodated me in getting financing for my car.

I have purchased car from autonation Leesburg. Process was smooth and clear .thanks Mohammed salek and team.

Jose Angel Arana Made the experience good! The process was fast and it didn?t take long.

This has to be the worst dealership and car buying experience of my life. I went in pre-approved for a loan, had a price locked in through my insurance... company's car buyer service and should have been able to simply; test drive, sign and drive. I have used the service 3 times previously with other dealerships and was in and out in under an hour. NOT with this place. It took nearly 3 hours to get through all their BS. They had a 90 day or 4000 mile warranty listed online and in the email the sales manager sent me. When I asked about it, I was told it was an error and they would not honor it. The sales manager was rude and not helpful at all. Next, they send out the finance gal and she tried to get me to sign a loan application. I refused and she tried to feed me some bull about Homeland Security. I quickly informed her I used to work for HLS and they don't care if I buy a car or not. She kept asking about my loan and I told her it is none of her business. When we went in to sign the paperwork, this same woman insisted on calling my insurance company to find out if I got coverage on the vehicle. She called and tried to get me to give her my pin to my account. When I refused she slammed down the phone. I informed my salesman, who was excellent, that I was going to contact the State Attorney's General office of consumer affairs to report their shady business. He went and got the GM. The GM listened to my complaint and honored the warranty, "in house." If I hadn't gotten such a great price on a wonderful Highlander, I would have been out as soon as they refused to honor the advertised warranty. I will NEVER go to this shady dealership again.

I appreciated seeing the inventory ahead of time on line and locking in a good price on the vehicle that most interested me. There was enough variety to... find the style and color I was hoping for. An AutoNation sales person then thoughtfully manages the process, setting up an appointment, prepping the car for a test drive, and explaining features and services. Everyone there was friendly and alert to customers? needs. The showroom is attractive, comfortable, well maintained. Our salesman Sneldy Josselyn was a perfect fit for us. He was on time and completely available. He has a pleasant friendly manner and the ability to understand my needs and requirements. He cheerfully took time answering all my questions which bounced from one topic to another. I brought friends along and Mr Josselyn helpfully included them, addressing their questions and generally having a very pleasant and informative conversation. He made me feel at ease during the test drive which is important. Ms. Stansbury was the financial representative and she was also thorough and friendly, also well informed and responsive to my questions and preferences. All in all a professionally run business with capable friendly staff and a good selection of vehicles.

I was impressed by the fact that the service department was expecting me, and knew what I was there for before I even said anything.

This is the 2nd car I've purchased from AutoNation Toyota Leesburg. I've been to other dealerships where the sales rep is pushy or where you feel they're... not giving you the best price - and I've walked out. My experience at AutoNation both times was easy and pleasant. Nice people, no pressure. My experience with their service department has been top notch as well. Everyone seems to go above and beyond to be of service.

Samuel was very knowledgeable and helped me get the car quickly.