Reviews
There were so many trucks to choose from.
There were so many trucks to choose from. We drove 6 trucks to find the right one. Our salesman Greg Sipple was very knowledgeable about every Ford product. No other dealer had the selection of trucks we had to pick from.
There were so many trucks to choose from.
There were so many trucks to choose from. We drove 6 trucks to find the right one. Our salesman Greg Sipple was very knowledgeable about every Ford product. No other dealer had the selection of trucks we had to pick from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We drove 6 trucks to find the right one.
We drove 6 trucks to find the right one. We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was very knowledgeable about all Ford products.
We drove 6 trucks to find the right one.
We drove 6 trucks to find the right one. We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was very knowledgeable about all Ford products.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terry did a great job explaining all the elements of the
Terry did a great job explaining all the elements of the needed repairs, how they were handled, and how the costs broke down. And the truck is running great now!
Terry did a great job explaining all the elements of the
Terry did a great job explaining all the elements of the needed repairs, how they were handled, and how the costs broke down. And the truck is running great now!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Terry provided a thorough explanation of the repairs and that your truck is running smoothly now! Thank you for choosing Koons Sterling Ford, and we appreciate your feedback.
I took my car in for a routine oil and filter change, a
I took my car in for a routine oil and filter change, a fix to the driver's side front tire which was going flat, so they put a plug in the tire to repair it, and during the inspection that the service technician did he found and repaired a torn CV Joint. Excellent work and my car was returned clean and to my satisfaction. The technician, Nathan Ayoub did an excellent job and made a huge catch and repair of the CV Joint. Nathan Ayoub should be given a 10 STAR rating. Thanks to The Sterling Ford Team.
I took my car in for a routine oil and filter change, a
I took my car in for a routine oil and filter change, a fix to the driver's side front tire which was going flat, so they put a plug in the tire to repair it, and during the inspection that the service technician did he found and repaired a torn CV Joint. Excellent work and my car was returned clean and to my satisfaction. The technician, Nathan Ayoub did an excellent job and made a huge catch and repair of the CV Joint. Nathan Ayoub should be given a 10 STAR rating. Thanks to The Sterling Ford Team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that Nathan and the Koons Sterling Ford team provided excellent service, catching and repairing the CV Joint issue. We appreciate your kind words and look forward to serving you again in the future!
Great service thank you and good people I was happy with
Great service thank you and good people I was happy with it all..thatnis it
Great service thank you and good people I was happy with
Great service thank you and good people I was happy with it all..thatnis it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for stopping in for service and leaving us a five-star review. We look forward to your next visit to Koons Sterling Ford!
Great service!
Great service! Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need service.
Great service!
Great service! Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ashbert, we're delighted to hear that Terry and the team at Koons Sterling Ford provided such excellent service. Thanks for sharing your positive experience!
Syed was great to work with.
Syed was great to work with. Quick, efficient and didn’t out on an unnecessary sales pitch…so the entire experience felt genuine.
Syed was great to work with.
Syed was great to work with. Quick, efficient and didn’t out on an unnecessary sales pitch…so the entire experience felt genuine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charles, we're glad to hear Syed provided a quick and genuine experience for you at Koons Sterling Ford. Thanks for the positive feedback!
It was great having a deal at koons ford with bilal.
It was great having a deal at koons ford with bilal. Bilal helped me through every step.
It was great having a deal at koons ford with bilal.
It was great having a deal at koons ford with bilal. Bilal helped me through every step.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Bilal and Koons Sterling Ford a five-star review!
We met Daniel on the site and very calmly offered his
We met Daniel on the site and very calmly offered his assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of our new Ford Maverick was a pleasant event. Took about 3-1/2 hours. Very knowledgeable staff and extremely helpful. If I had a need to purchase another it would be well worth the drive to receive the treatment again
We met Daniel on the site and very calmly offered his
We met Daniel on the site and very calmly offered his assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of our new Ford Maverick was a pleasant event. Took about 3-1/2 hours. Very knowledgeable staff and extremely helpful. If I had a need to purchase another it would be well worth the drive to receive the treatment again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Daniel and the team at Koons Sterling Ford made your purchase of the new Ford Maverick smooth and pleasant. We appreciate your kind words and look forward to assisting you again in the future!
Mike Daley is always my gi to guy and he never fails to
Mike Daley is always my gi to guy and he never fails to please. Work is always sequenced inn and completed as quick as possible.
Mike Daley is always my gi to guy and he never fails to
Mike Daley is always my gi to guy and he never fails to please. Work is always sequenced inn and completed as quick as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mike Daley consistently provides excellent service at Koons Sterling Ford. Thanks for sharing your positive experience!