Koons Sterling Ford

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Koons Sterling Ford Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 1999

Why Buy from us?

...



KOONS FORD- *Largest Selection of New Ford's* Ranked 37th out of 3700 dealers in the country!!* ALL certified pre-owned vehicles come with a 7yr/100,000 mile warranty!* We offer great financing* We pride ourselves in excellent customer service* Our Sales Department is conveniently open 7 days a week* Our service department is open Mon- Sat* Se Habla Espanol* ASK ABOUT OUR 7 DAY EXCHANGE PROGRAM!!* Ask about our 0% financing for 72 months. Print and present this page to get an additional $200 OFF our already low WOW price!

"We're Gonna WOW Ya!"

Service

Oil, Filter Change

$39.95 and up*

New Brake Pads/Shoes (Rear)

$99.95 and up*

New Brake Pads/Shoes (Front)

$99.95 and up*

New Battery

$139.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
145 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 10, 2019

    Bought an F150 today. I really had a great experience buying there. It’s feels almost weird to say that because car dealers and car buying have such... a stigma attached to them but this whole experience was anything but. I thought I’d researched the options fairly well but my sales guy Samir walked me through some things I definitely missed. He was a good guy to work with. The GM gave me a good break on the price and was also a really cool about it. Liked working with him, too. So then we go back to the finance office and I’m thinking, OK, this is where it all comes apart and the true colors come out. Nope. Finance guy was awesome. Showed me some warranty packages, but also made sure I knew what the price was with and without the extras. I popped open my laptop, fired up MS Excel and started crunching numbers. This is where a guy in his role would normally get impatient (to put it mildly). Nope. Waited patiently for me to crunch numbers, we talked over the figures I came up with for a bit, answered my questions, explained some things and not once gave me any hard sell tactics. I ended up getting the 100K mike warranty because it made sense to me after looking at the figures a bunch of different ways. Anyway, I love the truck. It’s super nice. And I actually enjoyed buying it from those guys. Definitely recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to be more than the typical car dealership and are so happy this came through during your experience! It's wonderful to hear that Samir help...ed pair you with the best vehicle for you at the right price. Congratulations on your Ford F150, we are so glad that you're enjoying it. Thank you very much for recommending Koons Sterling Ford!

  • 5.0 out of 5
    February 12, 2019

    Excellent experience, drove in from out of the area (over 300 miles) to purchase a new Mustang GT. Dealers in my area refused to budge off the sticker... price but Koons Sterling made it worth my while to make the drive. Absolutely love the car, it is a beast! Thanks to the sales staff for making the deal as smooth as glass.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the drive to visit us at Koons Sterling Ford! We are thrilled that you're loving your new Ford Mustang and that you were ...able to get the best deal with us. Have a wonderful day!

  • April 15, 2018

    Just want to give kudos to the salesman Rick A. and the finance manager J.C. for a great experience. You can tell that management has made a point at... customer service and negotiation to keep customers returning to this location. I had no gripes about my experience there where as I can't say the same with other dealers in the past. Thank You!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 22, 2019

    In the past, I never dealt with any of Koon's dealership. I was looking for a pickup Truck. During my search, I found couple of Trucks of my interest.... So I made an appointment with a sale person Mr. Samir Kerboussi for January 20. We arrived at the dealership to meet Mr. Kerboussi. He was waiting for us and greeted us at the main entrance. It was a blistery very cold day. He showed us Trucks of our choice and insisted that we should test drive before making up our mind. So we drove couple of Trucks and told him what we want. He is extremely courteous, humble, & very knowledgeable sales person, I ever experience. Negotiations of the price was very smooth and hassle free. Mr. Kerboussi made sure that process was quick and pressure free. While we were going through the financing details, Samir Made sure Our Truck was detailed and fully filled with gasoline. It would be unfair not to pay compliments to used car Manager & the Finance Manager (a young very good guy. May God give a speedy recovery from a recent surgery). Samir is the guy if you are looking for a used vehicle. Koon's dealership was a pleasant experience. They are nice people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Malik - Thank you so much for your kind review! It makes us so happy to read about your experience working with Samir. We love that he provided humble..., knowledgeable service and helped find the best truck for you. We are very grateful for your business and wish you safe driving.

  • 5.0 out of 5
    December 6, 2018

    I was shopping for a specific used car and Koons had it. I was able to negotiate a very fair price. The next day, I had the luxury of having the financing... worked out while I was at work. Once I came back in, I was able to quickly close and be on my way. I was extremely happy with the salesperson and the finance manager. They made the entire process easy and quick. The automobile that I purchased is immaculate and in excellent shape. Thank you Koons!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mikey - It's wonderful to hear that your car-buying process went so smoothly! We love that you got a fair deal and that you were able to drive off in ...your new-to-you vehicle quickly. Thank you so much for supporting Koons Sterling Ford!

  • 5.0 out of 5
    September 3, 2018

    My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our... Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review!

  • 5.0 out of 5
    August 16, 2018

    Outstanding customer service...left Ford brand 11 years ago after awful experience with the other large Northern Virginia Ford dealer. Professional &... personal interactions, nice attention to detail in work, car spotless when returned

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much! We truly appreciate it!

  • 5.0 out of 5
    August 14, 2018

    I am very happy that I purchased my Ford Edge from Koons Sterling! The entire process was very smooth and easy! They made everything about the process... of buying enjoyable. The service department is incredible too! They did an excellent job servicing my vehicle! I am extremely happy with the entire buying process and the service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    That's great to hear, Christa! Thank you!

  • 5.0 out of 5
    August 8, 2018

    This is the ONLY service department that touches my GT for all the right reasons. The service advisors are simply wonderful. They keep me updated on... repair status and any change in costs or time involved. I am especially partial to Allen Schindler as he has helped me for over 20 years. The mechanics are all awesome, however, I have my favorite. I've sent people to this dealership, and I've always been thanked as these guys fixed things other service departments were unable to. I have a totally clear conscience in recommended Koons Sterling Ford for any service needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you!

  • 1.0 out of 5
    July 21, 2018

    Before buying my f250 the seller and his manager both agreed that part of my deal would be, parts that i wanted to upgrade would be at base price. When... I tried to ask about this a few days later my txts and calls where ignored. Sometime after purchasing the truck i called the dealership with some questions about my gap insurance. I was hung up on twice and spoken to rudely. Only after posting a negative review online did i get a call back to cone in to do the paperwork i asked for. The person who assisted us talked rudely to both me and my mother while we signed the paper and once we finished he detached our copy and tossed it to the table where we sat it was absolutely disgusting.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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