Joyce Koons Honda Buick GMC

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Joyce Koons Honda Buick GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

9:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since November 1998

Conveniently located off Interstate 66, Exit 47A (West bound) or Exit 47 (East bound).

...


Over 10 acres of inventory
State of the Art Facilities
Complimentary Loaner vehicles for Service customers.
Free WiFi during service visits
Car Wash with any paid service
State of the art collision center
Local shuttle service

"Joyce Koons Honda Buick GMC, Driven By Community"

Service

Tire Rotation

$19.95

Oil, Filter Change

$38.95 and up*

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

$56

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
123 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    February 27, 2021

    A great car with a patient salesman. The car was great and it was a quick and easy process to obtain the car. I don't regret it.

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  • 5.0 out of 5
    February 10, 2021

    Mr. Jeff Miller outstanding state of the art customer service second to none. Mr. Jeff Miller provided the customer service a client deserve. Mr. Jeff... Miller always go above and beyond to make sure all the repairs are done right and never had to bring the car back for follow up

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    Does recommend this dealer
    Came in for service or repair
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    Joyce Koons Buick GMC

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don¿¿¿t hesit...ate to contact or visit us if you need anything else.All the best, The Joyce Koons Buick GMC Team

  • April 5, 2018

    The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour... with me but I do think they valued me as a customer.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    February 3, 2021

    They advertised a new car on the website for its MSRP. However, they are charging an "adjusted market value" fee of $20,000. Yes that number is correct.... They want nearly $70K for a Civic. To be fair, other Honda Dealers are gouging the public on this vehicle as well, but the other dealerships at least have the decency to state on the website that they intend to rob you. Not so with Joyce Koons. I would recommend that you take your business elsewhere.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like ...the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. All the best, The Joyce Koons Buick GMC Team

  • 5.0 out of 5
    January 23, 2021

    I had to get my daughter a vehicle so we went to Koons of Manassas Delroy Clarke helped us out a took care of all our needs. It was my daughters first... car and she loves it and enjoyed the experience thanks to Delroy. I want to thank Delroy for helping us out. Also I bought a used car from them and they really stand behind them when something is wrong they took care of my car when it needed fixing they went out of the way to take care of me thank you all including Matt

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    Joyce Koons Buick GMC

    Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car...! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joyce Koons Buick GMC!All the best, The Joyce Koons Buick GMC Team

  • 5.0 out of 5
    January 21, 2021

    My current vehicle and my last vehicle were both purchased and serviced at Koons Manassas. Mr. Jeff Miller has been my supervisor for several years. He... is both professional and courteous. I trust the work that has been performed on my vehicle and I trust the advice provided by Mr. Miller. Trust and Integrity are important to me. An organization without trust and integrity is doomed to fail. Joyce Koons Manassas understands this and it is why I continue to take my vehicle there for service.

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    Came in for service or repair
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    Joyce Koons Buick GMC

    Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.... Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!All the best, The Joyce Koons Buick GMC Team

  • 5.0 out of 5
    January 21, 2021

    Delroy Clarke Jr made this car buying experience one of the best I ever had. Very knowledgeable about the cars he sells and put my 17-year-old son in the... right and safest car for his budget. Thank you! T. Howard

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    Joyce Koons Buick GMC

    Thank you for taking the time to write this review. We are pleased to hear that Delroy was able to provide an efficient and overall positive experienc...e. Please come see us for any future needs. We hope to be of service to you again in the future.All the best, The Joyce Koons Buick GMC Team

  • 5.0 out of 5
    January 15, 2021

    This is the only service center I trust to bring my cars. They always have the best price and the best service. Thank you Jessie and Tyson for saving the... day!

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    Joyce Koons Buick GMC

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promise...s and providing hassle-free service.All the best, The Joyce Koons Buick GMC Team

  • 4.0 out of 5
    January 10, 2021

    Came up to Koons from central va. Cars were ready for the test drive. Delroy was easy to work with and easy going to make the sale. Would recommend and... or to seem him again.

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    Joyce Koons Buick GMC

    Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.All the best, The... Joyce Koons Buick GMC Team

  • 5.0 out of 5
    January 9, 2021

    Coming from out of town all i asked for was not to have my time waisted on paperwork, detailing, up charges, or other gimmicks like i have experienced... before at other dealerships. Delroy came through perfectly. Smooth experience, and down the road in less than 45 minutes with our "Like New" CRV!

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    Joyce Koons Buick GMC

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.All the best, The ...Joyce Koons Buick GMC Team

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