Jerry's Leesburg Ford

When I picked up my truck you helped my wife with low tire pressure. It wasn't scheduled. Your help was very much appreciated and completed without hesitation.... Thanks.

I took my son to Jerry's to look at the new Rangers as he was interested in buying his first truck. We were met by Justin Disbrow and explained that we... were just looking right now and trying to figure out the costs. Justin allowed my son to drive a Ranger and explained to him the costs of the truck he was interested in. About a month later my son called Justin and said he was now ready to purchase a truck and said he wanted a Blue 2019 Ranger XLT with the Sport package. We had found the exact truck at another dealership Maryland and explained that we would rather buy from a local dealer instead. We had an offer from the other dealer and showed it to Justin, who then showed it to the Sales Manager, Moe. Moe and Justin looked over the offer and then explained that this offer was too good and something was missing. He went over the figures with me and asked me to contact the dealer, when I called the other dealer, I was informed that the offer did not include an additional $4000.00 down payment. I smiled and told them that if the can find the truck that my son wanted we would buy it right now. The located the truck in PA, and we told them to get it shipped here. Both Justin and Moe went out of their way to help my son buy the truck he wanted, at the price he wanted to pay and it was a great experience for my son and I.

I stopped by in my Escape on my way home one day after hours (the mechanics were gone) because one of my "idiot lights" was lit. The man who works in... the service department (the man with the long white beard) went completely above and beyond the call of duty. He came out to my car and assisted with checking the air pressure in each tire. After we found which one was low he did a visual check on the tire. All this on a day when it was well over 90 degrees out. He was very friendly and helpful, as I have experienced with everyone at Jerry's Ford from the shuttle drivers to those who work the service desk as well as front office. Thanks for the great service! Keep it up!

I found EXACTLY what I needed. The customer service was 10 OUT OF 10 STARS! We drove over an hour away to get the perfect car for me! I called ahead to... let them know I was coming for that car, and they had it out front polished and shiny just for me!

The sales team went the extra mile to make the deal work for us, thanks so much!

The two young ladies at the service desk are the best. They always are courteous and professional. They always give excellent customer service.

I really liked our Salesman. He was not pushy and did everything he could to make us comfortable and answer all our questions. Great guy!!

I've been going to Jerry's for many years for service and repair of the Lincoln Navigators I've owned. I find them very honest and reliable in terms of... diagnosing and recommending repairs, and when I've compared out-of-warranty repair costs with other dealers, Jerry's is consistently lower.

They advertised Escape Titanium for $24k on Cars.com. When I couldn’t get Battlefield Ford in Manassas to match the price, I called Jerry's Leesburg... Ford and spoke to Mike who confirmed the price and availability. After driving the car and liking its options, the off-the-door price went up to $34k (Over $10k from what they advertised). I asked Mike for the reason, and he started to explain to me the tiny text written in the bottom of their webpage, which was not included in cars.com. long story short, the $10k was all hidden fees and falls rebates (for example, unless you are a senior citizen, an active military personal, a student and trading in a car all at the same time, you cannot get a rebates) With all due respect, this is not an ethical or moral practice. This is a trap to pull the customer into their dealership. Tips; make sure you ask for detailed price before you waste your time at their facility.

Great service! Fast and polite team, great facility,