Koons Tysons Chrysler Dodge Jeep RAM

3.4 out of 5 3.4
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:00 PM

Koons Tysons Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2010

Why buy from us?

...


*Koons CDJR has one of the largest selections of new cars in stock! *All Certified pre-owned vehicles come with a 10 yr/100,000 mile warranty. *Every used vehicle comes with our 7 day exchange Program! *We offer extended service and maintenance coverage plans *We offer financing to fit your lifestyle *Get a Car fax vehicle report on all pre-owned vehicles. *Our sales department is open 7 days a week and our service department is open Mon-Sat as well.

And so much more! Koons- We're gonna wow ya!

"We're Gonna WOW Ya!"

Service

Check Engine Light Diagnosis

$145

Oil, Filter Change

$44.31 and up*

Tire Rotation

$34.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
131 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 5, 2019

    We have been going to Koons Jeep to service our Cherokee for a while now. Every time, they have fully met our service requirements over and over. Any... warranty claims have been timely taken care of. Most recently we have had a major service performed at Koons Jeep and once gain they have delivered. Special thanks to Victor, our great service advisor for once again thoroughly taking care of any issues with our vehicle. Excellent service . Highly recommended!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ricardo, thank you for taking such good care of your Jeep and for trusting our team at Koons Tysons Chrysler Dodge Jeep Ram to keep it in top conditio...n. We really appreciate the compliments and your loyalty!

  • 5.0 out of 5
    November 20, 2019

    Adam Gautier is an outstanding service dept representative, very thorough, knowledgeable, and attentive. The maintenance and recall work were properly... done. Cashier was also extremely pleasant

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Don - "thorough, knowledgeable, and attentive" are all words we love to see! Thank you so much for sharing your feedback. For all your future auto ser...vice needs, the Koons Tysons Chrysler Dodge Jeep Ram team will be here to help.

  • August 20, 2017

    Very good "Wow" price on a Wrangler, but the difference was the excellent service from my sales representative, Pearile Johnson. She was great! She helped... me navigate everything and made the buying experience pleasant. On a minor note, getting in later to finish the finance paperwork took a little while, but I think that is only because this dealership is so popular and it was a weekend. As packed as it was, I witnessed everyone getting personalized service and nothing but happy shoppers. Very worth a slight wait. I searched extensively and, hands down, this dealership beat every other price for the model I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the review!

  • 1.0 out of 5
    November 17, 2019

    Trying to buy a new jeep there and want to take $500 off. They said we cannot do it, we can lower even one cents. Ok, keep it.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, I'm sorry that we couldn't come to a deal during your visit. While we are willing to negotiate prices, it is based on each vehicle. I apprecia...te your feedback and wish you luck in your search. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

  • 5.0 out of 5
    October 18, 2019

    I have been going there for 4 years, never once felt as if I was being taken advantage of . As a woman, that is very important to me. Bought my car from... them, as well. Been a smooth ride. Only wish they offered loaner cars, but they do have Enterprise on site.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Maria, thank you for being a loyal customer of Koons Tysons Chrysler Dodge Jeep Ram. We appreciate your feedback about the rental cars as we're always... looking for ways to improve. Thanks again and we look forward to seeing you next time.

  • 5.0 out of 5
    September 23, 2019

    Victor is the best in service department. He is helpfull an fast ,do his job with happeness and smily face. He fixed the warranty mistake in the system... too.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your rave review of Victor! We are so happy to hear that he delivered friendly service and assisted with your warranty. Hope to see you ...next time at Koons Tysons Chrysler Dodge Jeep Ram!

  • 5.0 out of 5
    August 27, 2019

    Work carried out in a good timing, friendly customer representative, nice and comfortable waiting area .. Quality of services were excellent .. Overall,... very satisfied customer. Keep the good work

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Mo - Thank you for trusting us with your vehicle! We are delighted to hear that you received friendly service from our team and that your car is ru...nning smoothly now. We look forward to serving you next time!

  • 1.0 out of 5
    August 25, 2019

    So if a 2019 charger cost 31000 you are actually going to pay more closer to msrp and with higher interest rate. My daughter bought a brand new subaru... outback for 26000 as is paying 370 a month with 0.9 interest for 60 months at subaru of winchester and it was premium model

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Ed-I'd really like the chance to better understand what happened during your visit to the store. Would you please consider giving me a call at 703-356...-0400 x17646 so that I can help? Thank you, Michaela Puckett - Customer Relations Manager

  • 5.0 out of 5
    June 27, 2019

    Leo Alsalih had excellent customer service. He had the utmost level of professionalism, he is a great communicator and had a very positive and helpful... attitude. I would definitely do business here again. I highly recommend Leo.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Seye! Thank you for your review of Koons Tysons Chrysler Dodge Jeep Ram. We appreciate your positive feedback about Leo on our team and we hope to ...see you again soon! Thank you for your business.

  • 1.0 out of 5
    June 2, 2019

    Dealerships are shady to begin with. With so many negative reviews, I will bring my business to another shady dealership with good reviews. Looks like... management really should better train or hire better people at Koons. Looks like they have plenty of Power Wagons in stock, but I just can't take one off their lot with how poorly they are treating people.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Eric - We take our reviews seriously and use them to improve our service. It's very upsetting to hear that you won't give us a chance to deliver a fiv...e-star experience. If you reconsider, don't hesitate to give me a call. I'm here to help. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

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