Skip to main content

Ideal Buick GMC Hyundai

(1,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award View 7 awards
2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

Reviews

(1,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ideal Buick GMC Hyundai from DealerRater.

Want to share your experience with this dealership?

Write a review

Abhi was great and amazing.

Abhi was great and amazing.i was just exploring and boom this guy so funny and knowledgeable great communication and professional product knowledge.help me as well and convince me for this purchase.everything going great.

Abhi was great and amazing.

Abhi was great and amazing.i was just exploring and boom this guy so funny and knowledgeable great communication and professional product knowledge.help me as well and convince me for this purchase.everything going great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Everyone was very nice and we were able to come to a good

Everyone was very nice and we were able to come to a good deal in about 2 hours which was great!!

Everyone was very nice and we were able to come to a good

Everyone was very nice and we were able to come to a good deal in about 2 hours which was great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great experience shopping here.

Great experience shopping here. No one was overly pushy and the car buying experience was smooth. Got me in and out with a new car quickly and efficiently.

Great experience shopping here.

Great experience shopping here. No one was overly pushy and the car buying experience was smooth. Got me in and out with a new car quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I am very satisfied with Ideal GMC.

I am very satisfied with Ideal GMC. The ease of making appointments, the courteousness and professionalism of the staff is excellent, and the wait time is great. I would recommend them to anyone .

I am very satisfied with Ideal GMC.

I am very satisfied with Ideal GMC. The ease of making appointments, the courteousness and professionalism of the staff is excellent, and the wait time is great. I would recommend them to anyone .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you had a satisfying experience at Ideal Buick GMC Hyundai. Our team works hard to ensure a smooth process, and it’s great to know that you appreciated our professionalism and efficiency. We truly value your recommendation and look forward to serving you again in the future! Sincerely, The Ideal Buick GMC Hyundai Team

Show full review

Ralph was wonderful to work with!

Ralph was wonderful to work with! Everyone was very nice to deal with and very professional. We had a great experience!

Ralph was wonderful to work with!

Ralph was wonderful to work with! Everyone was very nice to deal with and very professional. We had a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Ralph and found our team at Ideal Buick GMC Hyundai to be professional and accommodating. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ideal Buick GMC Hyundai Team

Show full review

Hello, I traveled over the road from Buffalo, NY and

Hello, I traveled over the road from Buffalo, NY and purchased a very clean '05 GMC Yukon Denali XL(Fri, 16 Aug). The salesman Abhimanyu Mishra who I was in contact with was very communicative and befriending throughout the whole process. After making it back home, an issue arose(service ride control) with my vehicle the very next day(Sat, 17 Aug) and after taking a pic of the alert notification along with the mileage(94,394), I informed my salesman and he said he'd forward the message to the supervisor. Fast forward a few weeks of texting, I had the repair done myself; forwarded the repair receipt to my salesman(Fri, Sept 20) and again, "I'll have my director take a look and get back to you". Today, 2 Oct, I made my second phone call in a week to Ideal GMC asking for the Sales manager only to be placed on hold, after which I was "disconnected". Part of the deal came with a 1000m/30 day warranty and I would like to just have it honored. Though it's part of the job of a sales rep to sell vehicles, the staff was great, very customer friendly and really took care of me during my short stay and transaction up until I made it back to Buffalo. I'd just like to be reimbursed for the repair that I had to pay out of pocket, thanks.

Hello, I traveled over the road from Buffalo, NY and

Hello, I traveled over the road from Buffalo, NY and purchased a very clean '05 GMC Yukon Denali XL(Fri, 16 Aug). The salesman Abhimanyu Mishra who I was in contact with was very communicative and befriending throughout the whole process. After making it back home, an issue arose(service ride control) with my vehicle the very next day(Sat, 17 Aug) and after taking a pic of the alert notification along with the mileage(94,394), I informed my salesman and he said he'd forward the message to the supervisor. Fast forward a few weeks of texting, I had the repair done myself; forwarded the repair receipt to my salesman(Fri, Sept 20) and again, "I'll have my director take a look and get back to you". Today, 2 Oct, I made my second phone call in a week to Ideal GMC asking for the Sales manager only to be placed on hold, after which I was "disconnected". Part of the deal came with a 1000m/30 day warranty and I would like to just have it honored. Though it's part of the job of a sales rep to sell vehicles, the staff was great, very customer friendly and really took care of me during my short stay and transaction up until I made it back to Buffalo. I'd just like to be reimbursed for the repair that I had to pay out of pocket, thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

Show full review

Faizan was so great to work with!

Faizan was so great to work with! He made the whole experience smooth and great!

Faizan was so great to work with!

Faizan was so great to work with! He made the whole experience smooth and great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a smooth experience with Faizan at Ideal Buick GMC Hyundai. We appreciate you taking the time to share your feedback and look forward to serving you again in the future! Sincerely, The Ideal Buick GMC Hyundai Team

Show full review

Syed was a pleasure to work with.

Syed was a pleasure to work with. He was very welcoming and made buying a car for the first time very easy and enjoyable. He was very knowledgeable and made sure I understood everything. I would recommend him to family and friends. Soleiman was also a pleasure to work with. He was very friendly and made sure I knew all of my finance options. Overall the experience was very quick and efficient.

Syed was a pleasure to work with.

Syed was a pleasure to work with. He was very welcoming and made buying a car for the first time very easy and enjoyable. He was very knowledgeable and made sure I understood everything. I would recommend him to family and friends. Soleiman was also a pleasure to work with. He was very friendly and made sure I knew all of my finance options. Overall the experience was very quick and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your experience at Ideal Buick GMC Hyundai was easy and enjoyable, especially with the assistance of Syed and Soleiman. It’s great to know you found their knowledge and friendliness helpful during your first car purchase. We appreciate your recommendations to your family and friends and hope to see you again soon! Sincerely, The Ideal Buick GMC Hyundai Team

Show full review

They took the time to find my needs and get the correct

They took the time to find my needs and get the correct vehicle for me.

They took the time to find my needs and get the correct

They took the time to find my needs and get the correct vehicle for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that our team at Ideal Buick GMC Hyundai took the time to understand your needs and help you find the perfect vehicle. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Ideal Buick GMC Hyundai Team

Show full review

I recently purchased a 2024 Santa Fe from Ideal Hyundai.

I recently purchased a 2024 Santa Fe from Ideal Hyundai. My salesperson was JJ Sanchez. From the first handshake , through the purchase negotiation, buying transaction and beyond he was the most professional car salesperson I have ever dealt with. I appreciated his calm demeanor, sense of humor and knowledge of the car. I never felt pressured, but supported the whole way. What a pleasant surprise! I love my new Santa Fe and my experience with JJ Sanchez was top notch. He gives car salespeople a good name! Thanks JJ!

I recently purchased a 2024 Santa Fe from Ideal Hyundai.

I recently purchased a 2024 Santa Fe from Ideal Hyundai. My salesperson was JJ Sanchez. From the first handshake , through the purchase negotiation, buying transaction and beyond he was the most professional car salesperson I have ever dealt with. I appreciated his calm demeanor, sense of humor and knowledge of the car. I never felt pressured, but supported the whole way. What a pleasant surprise! I love my new Santa Fe and my experience with JJ Sanchez was top notch. He gives car salespeople a good name! Thanks JJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear about your positive experience with JJ Sanchez during your purchase of the 2024 Santa Fe at Ideal Buick GMC Hyundai. It's great to know that you felt supported and appreciated throughout the process. We hope you enjoy your new Santa Fe, and we look forward to seeing you again in the future! Sincerely, The Ideal Buick GMC Hyundai Team

Show full review
See all 1679 reviews