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Ideal Buick GMC Hyundai

(1,863 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2025 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

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Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ideal Buick GMC Hyundai from DealerRater.

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I was treated with total respect and enthusiasm by Kevin

I was treated with total respect and enthusiasm by Kevin Castillo. Treated fairly. Kevin also very knowledgeable about the product.

I was treated with total respect and enthusiasm by Kevin

I was treated with total respect and enthusiasm by Kevin Castillo. Treated fairly. Kevin also very knowledgeable about the product.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sometimes communication wasn't the best.

Sometimes communication wasn't the best. Between myself and the service department left me in limbo

Sometimes communication wasn't the best.

Sometimes communication wasn't the best. Between myself and the service department left me in limbo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My experience was smooth.

My experience was smooth. I appreciate the effort by Ross. He definitely made the car buying experience a lot less stressful.

My experience was smooth.

My experience was smooth. I appreciate the effort by Ross. He definitely made the car buying experience a lot less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Over all I am happy with the purchase Looking forward to

Over all I am happy with the purchase Looking forward to after sales services thank you

Over all I am happy with the purchase Looking forward to

Over all I am happy with the purchase Looking forward to after sales services thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service department was rude and not helpful at all When

Service department was rude and not helpful at all When we questioned the quote for repairs

Service department was rude and not helpful at all When

Service department was rude and not helpful at all When we questioned the quote for repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Patient and knowledgeable, never felt any pressure or

Patient and knowledgeable, never felt any pressure or unpleasant sales tactics. Would buy from Abhi and Ideal again.

Patient and knowledgeable, never felt any pressure or

Patient and knowledgeable, never felt any pressure or unpleasant sales tactics. Would buy from Abhi and Ideal again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Jessica and the service team are awesome.

Jessica and the service team are awesome. We have a 2023 Ioniq 5 that we love, but we have been struggling with ICCU issues in the past year. That have been nothing but helpful, supportive, and compassionate with our struggle and have accommodated our needs, going above and beyond at times.

Jessica and the service team are awesome.

Jessica and the service team are awesome. We have a 2023 Ioniq 5 that we love, but we have been struggling with ICCU issues in the past year. That have been nothing but helpful, supportive, and compassionate with our struggle and have accommodated our needs, going above and beyond at times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Abhi was an excellent partner in helping me find the car

Abhi was an excellent partner in helping me find the car that would suit me best. He listened and never pushed an agenda. He wanted to make sure I got the best experience, but mostly make sure it was the best outcome possible. Staff were all very friendly and professional. Bill was wonderful in talking through all the options for financing and then helping me pick through what would be the best kind of coverage and warranties for my new Tuscon —especially giving me peace of mind. I really appreciate Abhi's creativity in how he explained things about the vehicle as well as it's potential. He never tried to upsell me a more advanced model (which I very much appreciated). He was attentive and even helped me set up all my accounts on the apps when I was feeling a bit overwhelmed; and then he helped explain the payment process using the apps. Thank you!

Abhi was an excellent partner in helping me find the car

Abhi was an excellent partner in helping me find the car that would suit me best. He listened and never pushed an agenda. He wanted to make sure I got the best experience, but mostly make sure it was the best outcome possible. Staff were all very friendly and professional. Bill was wonderful in talking through all the options for financing and then helping me pick through what would be the best kind of coverage and warranties for my new Tuscon —especially giving me peace of mind. I really appreciate Abhi's creativity in how he explained things about the vehicle as well as it's potential. He never tried to upsell me a more advanced model (which I very much appreciated). He was attentive and even helped me set up all my accounts on the apps when I was feeling a bit overwhelmed; and then he helped explain the payment process using the apps. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Was a great experience.

Was a great experience. Staff was very friendly and helpful. Brooke was a great sales person. Highly recommend if you are looking to buy a Hyundai.

Was a great experience.

Was a great experience. Staff was very friendly and helpful. Brooke was a great sales person. Highly recommend if you are looking to buy a Hyundai.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Shahzad and Abhi were great, I would totally buy from

Shahzad and Abhi were great, I would totally buy from them again!! They treated me with respect and were very friendly. They knew what I needed and they delivered it.

Shahzad and Abhi were great, I would totally buy from

Shahzad and Abhi were great, I would totally buy from them again!! They treated me with respect and were very friendly. They knew what I needed and they delivered it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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