Hendrick Honda Woodbridge

Reviews

4.5 out of 5 4.5
238 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 3.0 out of 5
    July 15, 2019

    I chose this dealership based on the incredible positive reviews and expected the stars when I tried it. I mean, it was an average experience just like... any other dealership. The only negative thing is that once my car was done, I had to walk outside looking for "lot 26" to pick up my car. Coffee machine had no cups and the car sales area is too cramped, only 2 cars fit in there, wanted to take a look at different cars on display.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Abraham, thank you so much for taking the time to review our dealership and provide us with some valued feedback. I will be sure to share your commen...ts with our team and use them as a tool to improve. Thank you again for taking the time to share your experience with us. We hope to see you again here at Hendrick Honda Woodbridge.

  • 4.0 out of 5
    July 14, 2019

    Farid was very patient and accomedating. on that day wait time for a financial service was very slow.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Farideh, thank you for taking the time to review our dealership. We hope to see you again here at Hendrick Honda Woodbridge!

  • February 14, 2018

    I went to look for a car I found at their location, though it was a long drive, the team was very welcoming and from the person trying to sell me the car... (Leon) to the manager and the finance manager closing the deal. They all where great and willing to work with my price. You know dealerships dont get good reps when it comes to selling cars but I’ll definitely recommend this one!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 12, 2019

    4 months after purchasing my Honda Pilot from Hendrick?s Honda, my wife experienced a problem on a busy Washington DC area freeway at rush hour. This... was the night before she was scheduled for surgery. I called Hendricks and spoke with assistant manager Daniel Gonzalez-Rico to ask for help. He swung into action and immediately arranged a loaner car for us. The next day the assistant service manager Joe DeGuzman prioritized the repair of our vehicle and had it ready to go before noon. We have never before experienced such tremendous support from a dealership. This Hendrick?s Honda team is extremely professional and they go above and beyond to help their customers!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dwight, thank you so much for taking the time to share your experience with us. I'm so thrilled to hear that we were able to go above and beyond your... expectations. If we can be of any further assistance, please don't hesitate to contact us.

  • 5.0 out of 5
    July 11, 2019

    I have been taking my car to Hendricks since I purchased the vehicle from another Honda dealership. The reason is they make you feel your satisfaction... is most important. They never hurry you to get to the next customer. Everyone is patient and professional. If they don?t know the answer to your question or concerns, they will drop everything to help resolve your situation. I drove from Cleveland, Ohio to Woodbridge, Virginia; about 350 miles to get my car fixed. I can?t say enough about this dealership. I trust them to treat me fairly and honestly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Willie, thank you so much for your loyalty to Hendrick Honda Woodbridge! We are so honored to receive your 5-star review and kind words and grateful ...to have you as part of the Hendrick Honda Woodbridge family!

  • 5.0 out of 5
    July 10, 2019

    Luis lemus was excellent, answer all of our questions and made it easy and comfortable for us .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Anna, we are so happy to hear of your excellent experience with Luis and our team here at Hendrick Honda Woodbridge. We hope to see you here a...gain in the future.

  • 5.0 out of 5
    July 10, 2019

    Easy, no hassle, no pressure and all questions answered to my satisfaction.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wonderful! We are honored to receive your 5-sta review of Hendrick Honda Woodbridge, Cora! If we can be of any further assistance, please don't hesi...tate to contact us.

  • 5.0 out of 5
    July 8, 2019

    Excellent. Advisor, Lillian Hamilton was very nice, polite, understanding and could spare time to discuss. Had flat tire and was little stressed out. Came... in without appointment. Yet she assured she would get it fixed ASAP. Provided hand sanitizer on her own on observing my hands were dirty due to touching tires. Wishing her best in her career.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Sachi, thank you for taking the time to leave Lillian and our service team this great 5-star review. Please don't hesitate to contact us if we ...can be of any further assistance in the future.

  • 5.0 out of 5
    July 8, 2019

    I went to get my car inspected and was able to get it done in under and hour complete with a car wash.

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    Came in for service or repair
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    Dealer Response

    Wonderful! Thanks so much for sharing your recent experience with us. We look forward to seeing you again here at Hendrick Honda Woodbridge!

  • 5.0 out of 5
    July 8, 2019

    Great service, could not ask for a better service, very quick and had no problems what so ever

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Douglas Rodezno, we're happy to hear you had such a positive experience with our team. Thank you so much for your high rating!

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