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I chose this dealership based on the incredible positive reviews and expected the stars when I tried it. I mean, it was an average experience just like... any other dealership. The only negative thing is that once my car was done, I had to walk outside looking for "lot 26" to pick up my car. Coffee machine had no cups and the car sales area is too cramped, only 2 cars fit in there, wanted to take a look at different cars on display.
Abraham, thank you so much for taking the time to review our dealership and provide us with some valued feedback. I will be sure to share your commen...ts with our team and use them as a tool to improve. Thank you again for taking the time to share your experience with us. We hope to see you again here at Hendrick Honda Woodbridge.
Farid was very patient and accomedating. on that day wait time for a financial service was very slow.
Farideh, thank you for taking the time to review our dealership. We hope to see you again here at Hendrick Honda Woodbridge!
I went to look for a car I found at their location, though it was a long drive, the team was very welcoming and from the person trying to sell me the car... (Leon) to the manager and the finance manager closing the deal. They all where great and willing to work with my price. You know dealerships dont get good reps when it comes to selling cars but I’ll definitely recommend this one!
4 months after purchasing my Honda Pilot from Hendrick?s Honda, my wife experienced a problem on a busy Washington DC area freeway at rush hour. This... was the night before she was scheduled for surgery. I called Hendricks and spoke with assistant manager Daniel Gonzalez-Rico to ask for help. He swung into action and immediately arranged a loaner car for us. The next day the assistant service manager Joe DeGuzman prioritized the repair of our vehicle and had it ready to go before noon. We have never before experienced such tremendous support from a dealership. This Hendrick?s Honda team is extremely professional and they go above and beyond to help their customers!
Dwight, thank you so much for taking the time to share your experience with us. I'm so thrilled to hear that we were able to go above and beyond your... expectations. If we can be of any further assistance, please don't hesitate to contact us.
I have been taking my car to Hendricks since I purchased the vehicle from another Honda dealership. The reason is they make you feel your satisfaction... is most important. They never hurry you to get to the next customer. Everyone is patient and professional. If they don?t know the answer to your question or concerns, they will drop everything to help resolve your situation. I drove from Cleveland, Ohio to Woodbridge, Virginia; about 350 miles to get my car fixed. I can?t say enough about this dealership. I trust them to treat me fairly and honestly.
Willie, thank you so much for your loyalty to Hendrick Honda Woodbridge! We are so honored to receive your 5-star review and kind words and grateful ...to have you as part of the Hendrick Honda Woodbridge family!
Luis lemus was excellent, answer all of our questions and made it easy and comfortable for us .
Hello Anna, we are so happy to hear of your excellent experience with Luis and our team here at Hendrick Honda Woodbridge. We hope to see you here a...gain in the future.
Easy, no hassle, no pressure and all questions answered to my satisfaction.
Wonderful! We are honored to receive your 5-sta review of Hendrick Honda Woodbridge, Cora! If we can be of any further assistance, please don't hesi...tate to contact us.
Excellent. Advisor, Lillian Hamilton was very nice, polite, understanding and could spare time to discuss. Had flat tire and was little stressed out. Came... in without appointment. Yet she assured she would get it fixed ASAP. Provided hand sanitizer on her own on observing my hands were dirty due to touching tires. Wishing her best in her career.
Hello Sachi, thank you for taking the time to leave Lillian and our service team this great 5-star review. Please don't hesitate to contact us if we ...can be of any further assistance in the future.
I went to get my car inspected and was able to get it done in under and hour complete with a car wash.
Wonderful! Thanks so much for sharing your recent experience with us. We look forward to seeing you again here at Hendrick Honda Woodbridge!
Great service, could not ask for a better service, very quick and had no problems what so ever
Douglas Rodezno, we're happy to hear you had such a positive experience with our team. Thank you so much for your high rating!