Farrish Chrysler Dodge Jeep RAM

Reviews

2.0 out of 5 2.0
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 2, 2019

    Terrible experience. Bait and switched our pricing on the final paperwork up over $5,000 at the last minute after agreeing on a price and spending over... two hours there finalizing the deal. Would not trust them.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We apologize for your negative experience at Farrish of Fairfax. I would personally like to discuss this issue with you. Please contact me at your ea...rliest convenience. Respectfully, Ralph Perkins General Manager Farrish of Fairfax 703-273-0200 ralphperkins@farrishcars.com

  • 1.0 out of 5
    March 9, 2019

    They are Crooks! Be very, Very careful with farrish JEEP. Especially Frank. Keep all records and Do NOT trust them. I recommend NOT going there to get... your car.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Lenny, Our goal at Farrish Chrylser Jeep Dodge RAM is to provide our customers with an exemplary level of customer service. I would personally like to... discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Ralph Perkins General Manager 703-273-0200 ralphperkins@farrishcars.com

  • January 22, 2017

    Tai nguyen helped me out upon my arrival. Found exactly what I was looking for and made the rest of the process go smoothly. Highly recommended to go... see Tai.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 4, 2019

    Sales man, Frank Russell sold me a brand new van.. I appreciate him listening to my needs for a vechicle that I needed and was able to come through with... a deal. Thank you, to a great team at Fairfax Farrish Chrysler. It was very busy but Frank was still able to take care of me. You made me your #1 customer. Thanks Frank. See you for my next vechicle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    August 22, 2018

    Not everyone that says #thankyouforserving means it #23 years of faithful service given to this wonderful #Country.#workedhard to achieve everything I... own, never asked for hand out. So when I was about to complete my service. I wanted something to treat myself. I wanted a F8 2018 Dodge Challenger, with the hood scope fully loaded. Enter absolutely the most dishonest, thieving, #unprofessional, crawl in the grass snake belly people I have ever dwelt with. I lived in Washington State when I made this transaction. I own a home in #Virginia and once I retired from the #military #army I was looking forward to this. The initial experience seemed to go good I ordered a vehicle from this facility. I signed all the documentation needed via internet and paid the required $1,000. This was done February 26, 2018. My vehicle should have been ready by July 2018 when I returned to Virginia it wasn’t ready It was never ordered they have no paper trail on it yet my money was deducted from my account. I returned to Virginia to place my house on the market and tried to inquire on the arrival date of my vehicle. This is when #tony one of the #manager stated he would take my number and email and contact me. He said they were about to close no issues I stated and called back the next day I couldn’t get Tony on the phone but I did speak to several sales reps. One of the sales rep. #frank stated there wasn’t anything he could find on me. Not even my name I was given the same response to call me back again nothing I contacted John Choi the manager 5 times sent emails even threaten to sue Just to get a response on the status. I received no return phone calls, no email, nothing. Today 22 August 2018 I called again and still nothing. As upset as I am the disappointment is even more unbearable. What was supposed to be a happy transition has now turned into #disgust I am working with my bank to get a refund but that will take time also I have no other words to describe this place and the associates that #stolemymoney @dodgeofficial @farrishoffairfax #dodge #dodgechallenger @consumerreports #criminals #theft #thieves #stolen #crooks #dishonarable #buyerbeware #investigativereporting #cardealership #viral #robbery It absolutely is. 21 emails between the dealership and I with all attached document and payment when I was buying. Now I cant get a bleep.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 24, 2017

    Sale manager and salesman very friendly. Was no pressure they satisfied all my wants without hesitation. Very customer friendly. Fast friendly service.... Could not of had a more pleasant experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 30, 2017

    Came in to look at a used Landrover LR3. Left with a Landrover LR3. Should I need another vehicle in the future this is definitely one of the first places... I'll be going.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 9, 2016

    I just purchased my 2nd car from Farrish and I even live in Maryland. Debbie and Stan were great and highly recommend purchasing your next vehicle at... Farrish. You can have full confidence and trust with Farrish to get the best buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2016

    Was looking for a used Ford, and found the one I was looking for here! :-) Curtis was great in letting me test drive the 2002 Ford Focus ZTS, and I fell... in love with it! Had to do a lot of paperwork since I was paying for it outright, and then Alex over in Finance was great as well! After a couple of hours of paperwork and getting the insurance for the car, I was able to drive off the lot with the car! It was a long a painless experience, and I would recommend this dealership for anyone looking for a new or used car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 2, 2015

    I was looking for a good quality low cost car to replace one that died. Most of the vehicles I checked out looked great on the listing but were disappointing... when test driven. Most of the sellers I visited were small independent lots with some dubious reputations and sketchy attitudes. This was a legit dealership with great staff. Low pressure sales and I got a quality used car in great condition at a good price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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