Cowles Parkway Ford

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Cowles Parkway Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2000

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of

...

the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles. We also have many used and certified pre-owned vehicles to meet any budget.

"If You Bought A Ford Anywhere Else, You Simply Paid Too Much!"

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$39.95 and up*

Tire Rotation

$24.95 and up*

Air Filter Replacement

$24.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
671 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    June 4, 2020

    Quality same-day service for oil change and tire-rotation....some miscommunication on the additional recommended service . Again, overall I was satisfied... with the service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2020

    Great . Friendly service department. Sales personnel are knowledgeable and very accommodating.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • January 22, 2016

    We bought our car here and we bring this car and the other we have to this facility. Always been great, attention, service, and feedback. We won't take... our cars anywhere else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2020

    Absolutely one of the best buying experiences I have had the opportunity to be involved with. From sales to financing, it was a low pressure environment... and I truly felt that the staff there wanted to make a fair deal. I felt very comfortable with buying from Cowles Ford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-qu...ality service, and we're so happy to hear that your experience reflected this.

  • 5.0 out of 5
    May 11, 2020

    This experience topped the purchases of my new 2010 and 2015 models (also from Cowles)! Huda made me feel safe and confident especially considering the... COVID-19 pandemic. She was professional, courteous, and knowledgeable! Virtual hugs and kisses to you, Huda!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2020

    Another fantastic experience with Cowles Parkway Ford service department. The quality of the service is top notch, and the service advisors are second... to none. The advisors explain everything completely, make sound recommendations and clearly have the customer's best interests at heart. They are very trustworthy and have my full confidence.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bernie, we set high expectations for ourselves so it?s gratifying to hear you had a fantastic experience with us. Our team is dedicated to providing t...op-quality service, and we're so happy to hear that your experience reflected this. It means so much to us to have earned your trust in our business! We look forward to your next visit! Take care!

  • 5.0 out of 5
    April 10, 2020

    Great service as always. Maintained social distancing during drop off and pick up. Work on my car was excellent as always.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Cowles Parkway Ford, Inc. for all of your automotive needs. Please don't hes...itate to call if you'd like further assistance.

  • 5.0 out of 5
    April 8, 2020

    We bought an early build 2020 Ford Explorer ST that unfortunately turned out to be a lemon. Cowles Ford service department manager Richard kept us informed... and helped support us during the buy back process. Huda in sales supported us as well and helped us buy our beautiful fully functioning 2020 ST. We greatly appreciate their professionalism and support.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ruth, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happ...y to hear that your experience reflected this.

  • 5.0 out of 5
    March 30, 2020

    Ford always provides great service. The wait time was faster than I expected. Very professional and courteous to their customers.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jackeline, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again...! Take care!

  • 5.0 out of 5
    March 11, 2020

    I walked in to just look at a used vehicle and they were very courteous and patient while I inspected the vehicle and test drove it. Compared to other... car buying experiences, it was the shortest time that I have spent in a dealership. The staff was very kind while the process was going on making sure that my payment wasnt too high for my budget.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jefferey, thank you for taking the time to leave a review for us at Cowles Parkway Ford, Inc.. We're happy we could meet your expectations! If you ...have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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