Reviews
Great service, as usual.
Great service, as usual. Very patient and informative. Honestly, best service at a dealership I have ever had. I appreciate that there was no pressure to purchase and all questions were very honestly answered.
Great service, as usual.
Great service, as usual. Very patient and informative. Honestly, best service at a dealership I have ever had. I appreciate that there was no pressure to purchase and all questions were very honestly answered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James Obrian is very knowledgeable and familiar with his
James Obrian is very knowledgeable and familiar with his inventory! This store has huge inventory and they are all price protected!! Love their buying process!
James Obrian is very knowledgeable and familiar with his
James Obrian is very knowledgeable and familiar with his inventory! This store has huge inventory and they are all price protected!! Love their buying process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
James was very professional.
James was very professional. all the procedures were smooth and predictable. on e small thing i wish is more improved space for waiting including coffee machine.
James was very professional.
James was very professional. all the procedures were smooth and predictable. on e small thing i wish is more improved space for waiting including coffee machine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The best BMw store in the DC area.
The best BMw store in the DC area. My sales advisor ( James Obrian) was very knowledgeable and helpful! Thank you BMW OF FAIRFAX
The best BMw store in the DC area.
The best BMw store in the DC area. My sales advisor ( James Obrian) was very knowledgeable and helpful! Thank you BMW OF FAIRFAX
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Had an awesome experience with salesman -Erick Bautista
Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.
Had an awesome experience with salesman -Erick Bautista
Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just awesome.
Just awesome. Thank you to the entire team that helped me. Neilz, Tom, John and Feroz. In addition a big Thank you to Rob and Rob from Service. I love my new M3. BMW of Fairfax is a world class facility.
Just awesome.
Just awesome. Thank you to the entire team that helped me. Neilz, Tom, John and Feroz. In addition a big Thank you to Rob and Rob from Service. I love my new M3. BMW of Fairfax is a world class facility.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
James and team are the best!
James and team are the best! I’ll buy all my BMWs there and nowhere else.
James and team are the best!
James and team are the best! I’ll buy all my BMWs there and nowhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Karim was so helpful advising my husband and I on which
Karim was so helpful advising my husband and I on which car would be best for our growing family. He recommended cars based on his knowledge on issues with the makes different models as well as what would be in budget for us. He was very friendly as well. Zen was amazing facilitating the financing with the vehicle and ensuring we got the coverage we needed within our budget. My husband and I are so happy with our new BMW. I definitely recommend both Karim and Zen as well as all the entire staff at Fairfax BMW that were all so friendly and inviting.
Karim was so helpful advising my husband and I on which
Karim was so helpful advising my husband and I on which car would be best for our growing family. He recommended cars based on his knowledge on issues with the makes different models as well as what would be in budget for us. He was very friendly as well. Zen was amazing facilitating the financing with the vehicle and ensuring we got the coverage we needed within our budget. My husband and I are so happy with our new BMW. I definitely recommend both Karim and Zen as well as all the entire staff at Fairfax BMW that were all so friendly and inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Courtney, we are so happy to read such a great review about BMW of Fairfax! Until the next time we meet, take care!
Albert Bodden truly made my car buying experience a
Albert Bodden truly made my car buying experience a breeze. His communication was incredibly swift and he was extremely accommodating, going above and beyond to ensure my convenience. I live a few hours away and have an inconsistent work schedule, but Albert was very understanding and even came in on his day off to finalize the sale! Due to my late arrival, the sale did extend past the regular business hours, but everyone at Fairfax BMW remained kind and understanding, further showcasing their exceptional customer service.
Albert Bodden truly made my car buying experience a
Albert Bodden truly made my car buying experience a breeze. His communication was incredibly swift and he was extremely accommodating, going above and beyond to ensure my convenience. I live a few hours away and have an inconsistent work schedule, but Albert was very understanding and even came in on his day off to finalize the sale! Due to my late arrival, the sale did extend past the regular business hours, but everyone at Fairfax BMW remained kind and understanding, further showcasing their exceptional customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was greeted the moment I pulled I to the service bay.
I was greeted the moment I pulled I to the service bay. Several representatives helped me resolve my problems. Whalid assisted me at the service center. Alexis assisted me with purchasing a new vehicle and entering at lease. And Ebeahaim F Help me choose a valuable warranty for my purposes. I’m very happy with my purchase. This will be my fourth BMW.
I was greeted the moment I pulled I to the service bay.
I was greeted the moment I pulled I to the service bay. Several representatives helped me resolve my problems. Whalid assisted me at the service center. Alexis assisted me with purchasing a new vehicle and entering at lease. And Ebeahaim F Help me choose a valuable warranty for my purposes. I’m very happy with my purchase. This will be my fourth BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!