Battlefield Ford of Manassas

1.6 out of 5 1.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Battlefield Ford of Manassas Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2008

Welcome to Battlefield Ford Manassas, Va. We are located in Northern Virginia in the city of Manassas. Our goal is to ma

...

ke sure that each of our customers receives the highest quality of service that we can provide. At Battlefield Ford, we have built our reputation on superiority of our service. Whether you are looking for the best deal on a new Ford or a pre-owned car, we can help with every step of your purchase. We are located in the greater Washington DC area near Fairfax, Chantilly, Gainesville & Warrenton. Our friendly, professional staff members can answer any question on new or used car. We're here to help with your search.

Service

Tire Rotation

$24.95

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

$69.88

Wheel Alignment (4WD)

$99.95

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.6 out of 5 1.6
93 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 16, 2019

    I had my F150 service’s here to fix a broken electric seat on the drivers side. I already knew what the issue was because I had something stuck under... the seat when I moved the seat forward and it caused a few wires to get spliced. I told the service rep the issue and the technician looked at it. Well, when I got a quote for $1600 to replace it, I declined. Here is the worst part.... They charged me $134 to diagnose the problem!! Do NOT have your vehicle serviced here!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 3, 2019

    They had a car listed for $108K, I contact to request pricing, they have no idea how the price got that low, they won’t honor price, they take down the... listing and repost it at $136K.... not a competent human therein.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are terribly sorry for the price misprint, one of our third party vendors made the mistake. We try to make sure all of our prices are correct, thi...s one just slipped thru the approval process. Once we noticed the mistake we corrected it to the proper price.

  • April 9, 2018

    We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service... done thru the dealer, and the service has been excellent every time.

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 27, 2019

    I would probably give 0 star. So I was interested in a Jaguar XE and the sales guy Eric was helping me on it. As I was out of state I wanted all the numbers... up front. They send me the buyers order and we agreed to the price. He asked for my credit card which I sent him and he sent me a receipt. It was my kids birthday and I promised him a new car. So I got a call today that the vehicle is sold to someone else. I was shocked and tried to reach the sales manager but he never got on the phone. What I see now the car is still listed on their website with an increased price. I have made all my travel booking which are non refundable. They are purely unprofessional and hope ford take action against them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 3.0 out of 5
    July 19, 2019

    was very disappointed in loaner car I received after I brought my f150 in for a repair.the carthat we were given was dirty ,thrash was all over the floor.THE... WINDOWS in car was dirty barely see thru them.Very disspointed………..

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    June 21, 2019

    I brought my pickup in for a free repair on a factory recall. They asked if I needed an oil change or any other service. I replied "No but the weather... stripping on the passenger door has come loose. Can you give me a quote on a replacement weather strip for that one door? Don't do any work without talking to me but let me know what the weather stripping would cost to replace. They called several hours later and said they had the part in stock and they wanted permission to install. I asked THREE times for the cost and the guy kept mumbling the price. Finally, I demanded that he speak up. He says $299.98 to replace it. I said "No way, that's crazy! The noise is annoying but it's not $300 worth of annoying." He was noticeably mad that I refused and when I asked if my repair would be ready by the promised time he said he'd call me." AT THE END OF THE DAY, he finally calls and says it's ready. Twice as long as the promised time. When I show up to get my keys they try to demand $199.98 for DIAGNOSTIC test. It was a simple safety recall repair and they want to charge me $200? Oh no, they say that's for diagnostic on the weather stripping. xxx? They open the door and the weather stripping falls loose from the door. Do they charge $200 as a Diagnostic fee for confirming that your tire is flat? They refuse to return my key unless I pay them and offer to drop it to $99.95. At this point, most women and a lot of men would have buckled and paid. I started demanding the service manager saying that I never signed anything or agreed to pay for anything, I just asked for a price quote. When he saw that I hadn't signed he reluctantly gave up my keys. No apology, no regrets. LOW DOWN DIRTY THIEVES IS THE PHRASE THAT COMES TO MIND. $199.98 for asking for a price quote on a small repair part. Go buy a Toyota Tundra. Last Ford I will ever buy!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    13 people out of 13 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2019

    I purchased my preowned F150 truck from Battlefield Ford a couple of weeks ago. I had to buy it remotely because I live out of state. I worked with Casey... at Battlefield Ford and initially had a great experience. Buying things online can sometimes be sketchy but he set my mind at ease regarding the quality of autos they sell. He was communicative and sent plenty of pictures showing the condition of the truck. He also bragged about Ford's multi point inspection they perform on all their vehicles before they make it onto the lot. Casey was very efficient in getting me all the necessary paperwork and coordinating with the delivery of the truck. Unfortunately once I received my truck I noticed a grinding sound when the truck was moving. I contacted Casey to let him know that Ford somehow missed a mechanical issue that should have been identified in the rigorous multi point inspection Ford performs on every one of their preowned vehicles. My local mechanic looked at it and indicated it was the rear differential. Casey stated he would speak to his mechanic and manager Cesar to see what they could do to help me out. Unfortunately it seems their post sales support is just as questionable as the used vehicles they sell. They have not helped me resolve the issue. I would warn anyone purchasing a used vehicle from this dealer to have someone besides Battlefield Ford inspect the vehicle prior to purchase. Buyer beware.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 1.0 out of 5
    April 17, 2019

    They do not stand behind the cars they sell in the used car Department of Manassas Motors lot

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 1.0 out of 5
    April 8, 2019

    I first wrote about a 2014 Ford Edge Sport friday night. I got a response saturday morning. I wrote back asking for pictures and a better price. Not sure... why the vehicle would be listed from the start without pictures but? I was told that pictures would be sent that day. I called around 2:30 and talked to JC Spriggs and was told again that he would get the pictures sent over right away. again nothing! sunday as well...never heard from anyone! then earlier today I wrote again asking what the deal was? still no response! Apparently these people arent interested in selling vehicles???

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 3.0 out of 5
    December 17, 2018

    Not really impressed with customer service of service writers. Nor was I really impressed with the length of time I was in the shop waiting.

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
View More Reviews