Reviews
Service department consistently meets my expectations.
Service department consistently meets my expectations. The work has always been done correctly. There has never been an issue with unnecessary repairs or recommendations for service not yet due. This level of honesty is greatly appreciated.
Service department consistently meets my expectations.
Service department consistently meets my expectations. The work has always been done correctly. There has never been an issue with unnecessary repairs or recommendations for service not yet due. This level of honesty is greatly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to give us a review and a five-star rating. We’ve been in business for over 85 years and the main reason for that is our commitment to providing a great experience for our customers. I’m happy to hear that Hugh and his team have consistently provided the kind of experience you've come to expect. We’re thankful for the opportunity to work with you and we look forward to continuing that relationship in the future. Please feel free to reach out if you have any questions or need assistance. Thanks again for your kind words. Mike Fisher, Business Development Center Manager, 703-284-2575
I really enjoy my experience every time I am there.
I really enjoy my experience every time I am there. True professionals. I will be back.
I really enjoy my experience every time I am there.
I really enjoy my experience every time I am there. True professionals. I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dr. Fuller, thank you for once again choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
Good location and ease of scheduling appointments.
Good location and ease of scheduling appointments. Friendly staff and good explanations. Thank you very much
Good location and ease of scheduling appointments.
Good location and ease of scheduling appointments. Friendly staff and good explanations. Thank you very much
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your positive feedback and 5-star rating. Putting the needs of our customers first is our main priority so I'm pleased to hear that Gary and hi team provided the outstanding treatment you deserve. We value your business and hope to work with you again in the future when your car needs a little TLC. Don’t hesitate to contact us with questions or concerns. Once again, thanks very much. Mike Fisher, Business Development Center manager, 703-284-2575.
Great service with my new car purchase.
Great service with my new car purchase. This is my 2nd car purchase from this dealership and both times everything was smooth.
Great service with my new car purchase.
Great service with my new car purchase. This is my 2nd car purchase from this dealership and both times everything was smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Mercedes-Benz of Arlington for your vehicle purchase. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that Paul once again provided that for you. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
Excellent dealership!
Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.
Excellent dealership!
Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ademola, thank you very much for your kind words. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that Johnny and Michael were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
My repairs were done efficiently.
My repairs were done efficiently. Representative was courteous, professional, and knowlegeable. I was kept informed of the progress of the work.
My repairs were done efficiently.
My repairs were done efficiently. Representative was courteous, professional, and knowlegeable. I was kept informed of the progress of the work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JP, thank you for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that Hugh was able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
Hugh MCGuire did an excellent job.
Hugh MCGuire did an excellent job. Thank you. Hugh McGuire did an excellent job. Thank you.
Hugh MCGuire did an excellent job.
Hugh MCGuire did an excellent job. Thank you. Hugh McGuire did an excellent job. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ms. Gustafson, we really appreciate your review and five-star rating and we’re glad that you had a good experience at Mercedes-Benz of Arlington. Customer service is our main priority and we are delighted to hear that Hugh provided that for you. We hope to see you again in the future when your vehicle is in need of a little TLC. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
Had to pay $1,800 for same repair 2 years later elsewhere
Had to pay $1,800 for same repair 2 years later elsewhere and Service Manager Bloom was rude and dismissed my complaint with no recourse. never get your car serviced there.
Had to pay $1,800 for same repair 2 years later elsewhere
Had to pay $1,800 for same repair 2 years later elsewhere and Service Manager Bloom was rude and dismissed my complaint with no recourse. never get your car serviced there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good afternoon, Ms. Williams. I appreciate you taking the time to bring this to our attention. Do have some time for a quick phone call so that I can gather some additional information? Mike Fisher, Business Development Center Manager 703-284-2575
All was handled efficiently and there was clear
All was handled efficiently and there was clear communication. Garry Burk is wonderful and does a great job in explaining and informing.
All was handled efficiently and there was clear
All was handled efficiently and there was clear communication. Garry Burk is wonderful and does a great job in explaining and informing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to review and rate us, Jean! We're so glad that Garry was so helpful, and it is our pleasure to be of assistance. We look forward to working with you again and please let us know if you have any questions or if we can be of any assistance. Mike Fisher, Business Development Center Manager, 703-284-2575
I had a great buying experience.
I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington
I had a great buying experience.
I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Gary. We really appreciate your feedback and 5-star rating. Putting the needs of our customers first is our main priority so I'm pleased to hear that Paul and the Finance Team provided the outstanding treatment you deserve. We value your business and hope to work with you again in the future when your car requires some TLC. Don’t hesitate to contact us with questions or concerns. Once again, thanks very much. Mike Fisher, Business Development Center manager, 703-284-2575.