Academy Ford

I had a great experience. The service was quality. The attitude was professional. I appreciate the work that Academy’s service department performs on our vehicles.

Great appointment, great service, great people. On time start and completion. I will use them again.

I have to say that Amy was very kind from the beginning. We know that dealers tend to write you a lot and push you to buy, but with her everything was smooth. She explained all the benefits of buying and was always willing to help during the purchase process with good communication. I am happy with the decision I made to buy my car there and that a woman helped me and understood my needs. THANK YOU!

KELLY WAS GREAT AND EFFICIENT AND. HAD MY PAPERWOCK DONE QUICKLY AND MY KEYS AND CAR WERE WHERE I COULD FIND IT.

Body shop work done. Had roof of F-150 repaired and repainted. Also had hood of truck repainted. Many imperfections showing through on the roof. Dirt/dust was painted over and now visible on hood. Quality control issue? When I picked up the vehicle from Academy Ford, there were leaves, twigs/branches, bird droppings all over the vehicle...apparently someone thought it was a good idea to park the newly painted vehicle under a tree. After I got home, when I walked around the vehicle after parking it in the driveway, I noticed damage to the truck that did not exist before I dropped it off to be worked on...many new scratches on the body and a door ding from another vehicle now exists on the rear quarter panel of the truck. I called Brian Hunter in the service department immediately and he assured me that some one from the Body Shop would contact me first thing Monday morning, September 23, 2024 to rectify the damage. It is now Wednesday afternoon, September 25, 2024...no call yet.

Our recall work and oil change was completed quickly and Derek kept us informed during the process.

Everyone at the dealership is always helpful and accommodating which makes doing business with them a pleasant experience

The service department at Academy Ford is not only fast and efficient they are transparent with all issues pertaining to my cars. I have used them for all my vehicles for the past 23 years for normal maintenance, purchased tires, and corrective actions on both my Mustang and my Expedition.

Academy Ford did a great job from the time I walked into the service area, to when I finished paying my ticket. Thank You!!

Always professional and greets customer with a smile. I have used this shop over 10 years, and feel confident my vehicle receives the best care. Prompt and timely.