JW Motors

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 1, 2018

    I purchased a 09 gmc Acadia in January 2018. I had been talking to them back and forth and had sold my car to get the money for a $1800 downpayment. When... arriving everyone raved about this car stating they had all driven it and how great it was. Remind you I sold my two door car because I desperately needed something bigger! That was My only car and it ran perfectly! I live two two hours away and had to have someone take me there. The process was smooth and quick. On my two hour journey home the check engine light came on. I called Peter who told me to take it somewhere and have them reset the light. I did so. It came right back on. I called again Peter and he assured me there was nothing wrong with the car. A week later my exhaust fell off at the manifold. I called Peter who then asked me to describe what was happening then made me take a video and send it to him. (The car was louder then a motorcycle.) They decided to come get the car to repair it. Instead of replacing the part they welded it on( its supposed to be bolted) I however did not know that until now. ( it fell off again). This car leaks transmission fluid and oil, it also smokes on occasion and shakes when I do 70. I am now carelss and can't afford to buy another car. This place is a SCAM!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2017

    Enrich helped me through out the whole approval process and gave me the best customer service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • December 27, 2013

    I never meet a sales person that don't actually pushes you to buy, but gives you all the information, pros and cons in order to make a decision, that's... how a felt and that's why i bought from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2016

    All the guys were very friendly and as a single woman I felt they were honest and knowlegable. Best car buying experience ever!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2016

    I just purchased a Ford F350 Dually from JW Motors in Manassas Park, VA. I could not be happier with the truck. I found their prices to be the lowest within... 500 miles of the DC area. They seem to know a lot about the Powerstroke Diesels and I saw an F250 in there shop with the cab off getting serviced. Best selection of trucks with the lowest price. Highly recommended!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2016

    Just bought an F350 Dually from this dealership. A nice black 6.4 King Ranch. Best prices within 500 miles and the truck is running great so far. I did... have a couple of small issues but they took care od them without a problem and Rodrigo was pleasant to deal with. My credit was not that great but they got me financed even though I was turned down at several other dealerships. I highly recomend JW Motors in Manassas Park.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 17, 2014

    An unbelievably poor experience. They lied to me during the sale process, I called the salesman to ask if the color of the interior was gray, he said yes,... and when we got there discovered it was tan. I asked for service documentation; none available. I asked for the Carfax, it wasn't available. I asked if a thorough dealer inspection had been done outside of the state inspection and was told it had been. Again, no documentation. I asked if the fluids had been changed. I was told yes. They weren't. The car became too unsafe to drive so I took it to a certified dealer to look at. They found 3 items directly related to the safety inspection and the car would have failed. The brakes had to be replaced; they were metal on metal. A motor mount was broken and leaking. All of the fluids were black, discolored and had not been changed in quite some time. The front control arm bushings were broken or cracked. The swaybar links were split open and leaking grease. The people in charge never returned a phone call or e-mail. They refused to take any responsibility whatsoever. I recommend staying as far away from this place as possible. They appear to do as little as possible to make a vehicle look good and that's about it.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2013

    I am very happy - This is a awesome place to purchase a car. I am very hard top please and they went over the top for me. I would bring a lot of customers... to JW ......

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2013

    Just bought a Subaru from JW Motors. The staff were all extremely friendly with no pressure to buy. They gave me a great deal (better than I originally... offered, actually, which is almost unheard of) and did a number of favors for me to make the process smoother that, frankly, went above and beyond what most dealers would do. I really thank them for that and will recommend their services to my friends in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2013

    I purchased a Toyota Sienna 2011, and pricing, help and overall experience with this dealer was just great!, thank you and (as I promised) I will be bringing... at lest two customers to you, I am very happy with this car purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
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