BMW of Silver Spring

BMW of Silver Spring knows how to get business done! Sales Executive Desirea Jackson and Finance Manager Pedro Delgado form a powerful "Dynamic Duo" with extensive product knowledge and business know-how essentially unmatched in the car dealership business from what I have seen over the past several decades. They are very good at making things happen that the Customer wants to happen.

I had a great experience working with Desirea during the purchase of my BMW X1. She is knowledgeable, patient, and the entire process was smooth and stress free. Desirea took the time to answer all my questions and helped me find the perfect vehicle. I highly recommend her if you’re looking for top notch service!

I was given Excellent Customer Service by Ms. Desirea my Sales Rep., and Mr Pedro. They were more than friendly and courteous throughout my purchase process.. I am more than happy with my new car purchase.

Rachel Rhea been my service writer for long time. Great! Friendly and rapid even without an appointment (needed two front tires).

Harold Shelby was my sales person. He was great through out the entire sales process. He clearly talked through the car feature and get me informed throughout the financing steps. Anyone in the market for a car, I highly recommend working with Harold.

Nate made the car buying process comfortable and transparent. Would recommend working with him when looking to get into a new car. My trade-in was seamless and my new car is fantastic. Thanks again.

Ann Baker is my new Service Advisor. It was a pleasure working with Ann today. She was pleasant, patient, thorough, and made me feel welcome and comfortable. She was extremely helpful with my questions. I hope I am able to work with Ann the next time I use BMW Silver Spring service. Thanks Ann!

It was a pleasure working with Desirea, she is very knowledgeable and the car is amazing!

Abiola was great and I love this dealership. Really very excited with my new car

Just a quick review to say how happy I was with my service advisor Joy Chilcoat and service manager Joe Diss. I had a run flat tire blowout after hitting a large pothole on a major highway. Scary! But I made it to the dealer late that afternoon. Joy was able to check and confirm they had a replacement tire in stock. They replaced the tire and preformed a much needed alignment. Joy had my car ready for pickup the next day before the promised time. Great job Joy and Joe! Thank you for making the best of a stressful event.