Reviews
I would recommend Safford Dodge because the overall
I would recommend Safford Dodge because the overall experience was outstanding with one exception and unfortunately it occurred as I was getting ready to drive off the lot after everything was completed and I took ownership. When I got in the truck I noticed the gas tank wasn’t full and so I asked Stefany why and she stated because it was a used vehicle they only fill it half full which literally I thought she was kidding needless to say she wasn’t. So after spending close to $50K on a truck with less than 10K miles I had the inconvenience of stopping right down the road to put an additional $40 worth of fuel in. First impression great Purchasing impression great Unfortunately last impression as I drove off the lot was of disappointment and all because of $40 bucks!!!
I would recommend Safford Dodge because the overall
I would recommend Safford Dodge because the overall experience was outstanding with one exception and unfortunately it occurred as I was getting ready to drive off the lot after everything was completed and I took ownership. When I got in the truck I noticed the gas tank wasn’t full and so I asked Stefany why and she stated because it was a used vehicle they only fill it half full which literally I thought she was kidding needless to say she wasn’t. So after spending close to $50K on a truck with less than 10K miles I had the inconvenience of stopping right down the road to put an additional $40 worth of fuel in. First impression great Purchasing impression great Unfortunately last impression as I drove off the lot was of disappointment and all because of $40 bucks!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and your business. It is wonderful to hear you left our lot with a truck you love. We take customer satisfaction very seriously, and your feedback will be reviewed with our team to ensure we provide better customer service in the future. Please reach out to me if you would like to discuss your experience in greater detail. Thank you. Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com
Very pleased with the experience with the service.
The service department is very prompt and friendly. Overall very satisfied with the service experience. They kept to my appointment time and I was waited on immediately.
Very pleased with the experience with the service.
The service department is very prompt and friendly. Overall very satisfied with the service experience. They kept to my appointment time and I was waited on immediately.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com
Awesome Dealership
We were not attacked by salesmen as soon as we pulled in the lot. We were able to walk around and look at the vehicles by ourselves without being pressured. When we were ready to talk to a salesman we went inside and were greeted immediately directly to Ronny. He was super helpful and took his time with us even though it was close to closing. When we agreed to purchase the vehicle, the rest of the staff continued to take their time with us being so patient and friendly the entire time. They stayed an hour after closing helping us finish out paperwork and discussing the additional options.
Awesome Dealership
We were not attacked by salesmen as soon as we pulled in the lot. We were able to walk around and look at the vehicles by ourselves without being pressured. When we were ready to talk to a salesman we went inside and were greeted immediately directly to Ronny. He was super helpful and took his time with us even though it was close to closing. When we agreed to purchase the vehicle, the rest of the staff continued to take their time with us being so patient and friendly the entire time. They stayed an hour after closing helping us finish out paperwork and discussing the additional options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team, Megan! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see Ronny and our team. I hope that we can have the opportunity to work with you again soon. Sincerely, Ralph Perkins | General Manager | 540-771-5225 | rperkins@saffordauto.com
Best Car Buying Experience Ever
We had been to other Ram dealers and at Safford we got better service, more knowledgeable staff, and a bigger selection to choose from. We weren't pressured into something we didn't want and we weren't pressured into buying a custom-built vehicle instead.
Best Car Buying Experience Ever
We had been to other Ram dealers and at Safford we got better service, more knowledgeable staff, and a bigger selection to choose from. We weren't pressured into something we didn't want and we weren't pressured into buying a custom-built vehicle instead.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, The Team at Safford Chrysler Jeep Dodge Ram & Fiat of Winchester
This is the place!
Highly recommend this place if you're shopping for a vehicle. Staff is super friendly and knowledgeable. No pressure atmosphere made the truck buying experience a pleasure.
This is the place!
Highly recommend this place if you're shopping for a vehicle. Staff is super friendly and knowledgeable. No pressure atmosphere made the truck buying experience a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Randy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Safford Chrysler Jeep Dodge Ram & Fiat of Winchester
Best dealership in Virginia
The employees were top notch. No pressure, delivered what they promised, and were absolute professionals all the way through the entire process. Also appreciated the follow up a few days later to see if there were any additional questions. Second vehicle from Safford and would definitely recommend.
Best dealership in Virginia
The employees were top notch. No pressure, delivered what they promised, and were absolute professionals all the way through the entire process. Also appreciated the follow up a few days later to see if there were any additional questions. Second vehicle from Safford and would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Robby. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Team at Safford Chrysler Jeep Dodge Ram & Fiat of Winchester
I highly recommend Safford Winchester
The purchasing experience with Kegan Davis was great. He was so professional and worked hard to meet our price demands. Our entire experience at this dealership was one of the best we’ve had. I highly recommend working with them and their professional staff.
I highly recommend Safford Winchester
The purchasing experience with Kegan Davis was great. He was so professional and worked hard to meet our price demands. Our entire experience at this dealership was one of the best we’ve had. I highly recommend working with them and their professional staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear that, Tracy! Thank you and congratulations - Enjoy!
Excellent Work by Safford Collision Center!
My car accident repair at the collision center was friendly, fast, and excellent workmanship! I would recommend Safford Collision Center to anyone needing accident damage fixed, or paint repair done.
Excellent Work by Safford Collision Center!
My car accident repair at the collision center was friendly, fast, and excellent workmanship! I would recommend Safford Collision Center to anyone needing accident damage fixed, or paint repair done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear that, Rick! Thank you
Thank you!
Yall have an exceptional team at Safford of Winchester. I have now bought 2 vehicles from you and I will continue to do business with you. You have treated me and mine as family and that goes a long way.
Thank you!
Yall have an exceptional team at Safford of Winchester. I have now bought 2 vehicles from you and I will continue to do business with you. You have treated me and mine as family and that goes a long way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that, Kenneth! Thank you
Always Great
Simply, Safford Winchester always provides me with the best service experience. Ease of scheduling+minimum wait time+great lounge=winning formula! I highly recommend Safford Winchester. Shout out to Mary in service
Always Great
Simply, Safford Winchester always provides me with the best service experience. Ease of scheduling+minimum wait time+great lounge=winning formula! I highly recommend Safford Winchester. Shout out to Mary in service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy to hear this, Kevn. Thank you!