Malloy Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
342 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2020

    Everyone was amazing here! I swore I would never buy from them after a previous experience but Audrey and her manager Joey made me feel right at home.... She is the most knowledgeable salesperson I've ever met.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 4, 2020

    Overall good experience, would recommend for purchase of new vehicle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • August 8, 2019

    My saleswomen Jennifer was great. She actually knew things about the vehicle she was selling which was refreshing. They also had a great selection of... F-150s I was looking for. We were able to work out financing which due to the complexity of my situation was a challenge. I was offered and purchased a 125k warranty because it was a ?good deal.? I regret that because it was an additional $2500 and I did not think it was that great of a deal after looking when I got home and did additional shopping. You would think that the extended warranty and service would be included in that price, not just the warranty. I just wanted to get out of there so I signed off on it like an idiot. I?m stuck now so. With that said I would definitely go back to buy another vehicle there if needed, not the extended service plan though.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Michael, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate y...our business and look forward to your next visit with us!

  • 1.0 out of 5
    August 4, 2020

    This experience soured rather quickly. In short, I was promised a 2nd key to this truck prior to purchase and after (17) phone calls, including calls to... the Manager, I’ve been ignored and lied to. The dealership states the key was mailed and yet not one employee can provide a mailing date, carrier used or tracking #. As an out of state buyer this ordeal in the end wasnt worth the hassle. The front end experience attempts to mask the back end incompetence of this dealership. My experience is unsatisfactory and Malloy wishes to simply ignore their incompetence. I’m happy to share this experience every week with social media. Thanks for nothing Malloy Ford! L

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 3, 2020

    I was greeted promptly and courteously. Waiting room was clean.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 1, 2020

    A highly deserved five star review - as in "top class".

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 28, 2020

    Great sales and willing to work with you. Had a great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 27, 2020

    Wow, I love my new car and they treated me like a VIP in there. Made me feel really good about my purchase. I got a Brand New Ford Edge SEL. All I have... to say is, "WOW". But everyone is so friendly and Joseph is awesome. Thank you Ford Malloy, and my car salesman. I will recommend going to your place even if another Ford Dealership is closer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 25, 2020

    Door handle broke. It seems that this should have been a recall item since many people have experienced this, according to online comments. It was repaired... promptly and I am satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 22, 2020

    Quick tire repair and oil change. Nice people!! Worked with me on price of new tire. Very Happy customer

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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