Malloy Ford

4.3 out of 5 4.3
Rectangle 48
Sales 11:00 AM - 5:00 PM
Service Closed

Malloy Ford Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2010

We specialize in New Ford and Pre-owned Vehicles. We are the fastest growing Ford store in three states since the purcha

...

se of the dealership in July 2010. We have become the Truck Headquarters of the Shenandoah Valley. We have received great feedback as to how easy we are to deal with. Here at Malloy Ford, we pride ourselves in the highest level of customer service from the moment you arrive at our doorstep through our Sales, Service and Parts departments.

"If you want to pay more, that's your business...if you want to pay less, that's our business"

Service

Wheel Balance

$59.95

Tire Rotation

$21.95

Oil, Filter Change

$34.95 and up*

Wheel Alignment (4WD)

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
276 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 29, 2019

    Excellent experience. Employees were helpful and treated me with respect.

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    Came in for service or repair
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    Dealer Response

    Excellent to hear Jennifer! We always strive to provide each and every customer with superior service and it sounds like the team hit it out of the p...ark. We will see you again soon - and thanks for Making it Malloy.

  • 5.0 out of 5
    November 26, 2019

    Routine scheduled service for my 2012 F150 Platinum, was treated like gold since I purchased the vehicle there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Wow! Great to hear Corinne! At Malloy Ford of Winchester we always strive to make every customer feel like the super star they are. Sounds like the... team is taking great care of you! We will see you again soon and thanks for Making it Malloy!

  • August 8, 2019

    My saleswomen Jennifer was great. She actually knew things about the vehicle she was selling which was refreshing. They also had a great selection of... F-150s I was looking for. We were able to work out financing which due to the complexity of my situation was a challenge. I was offered and purchased a 125k warranty because it was a ?good deal.? I regret that because it was an additional $2500 and I did not think it was that great of a deal after looking when I got home and did additional shopping. You would think that the extended warranty and service would be included in that price, not just the warranty. I just wanted to get out of there so I signed off on it like an idiot. I?m stuck now so. With that said I would definitely go back to buy another vehicle there if needed, not the extended service plan though.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Michael, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate y...our business and look forward to your next visit with us!

  • 5.0 out of 5
    November 22, 2019

    Raoul was the best and helped me through the whole process. I wish it didn't tasske so long but they made it less painful and were with me the whole time... making it more fun

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    Shopped for a new car
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    Dealer Response

    Thanks so much for the awesome review Jody! We think Raoul is a super star - so glad to hear he took good care of you! We will see you again soon. ...Thanks for Making it Malloy!

  • 5.0 out of 5
    November 18, 2019

    Went for an airbag recall, great service. Service took much less time than expected.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    So glad to hear that your service experience with Malloy Ford of Winchester was a great one! Fast and reliable are what we are aiming for every time ...and we are thrilled to hear that the team provided top notch service! We will see you again next time Jacob!

  • 5.0 out of 5
    November 12, 2019

    Everyone was great and made the experience effortless.

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    Shopped for a new car
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    Dealer Response

    Great to hear Douglas! We always aim to make the entire experience as easy and stress free as possible. It sounds like the team at Malloy Ford of Wi...nchester did exactly that! Thanks so much for taking the time to share - and thanks for Making it Malloy!

  • 5.0 out of 5
    November 10, 2019

    Oil change and filters. Not an exiting repai but needed. Was able to have same day service as I was in town for the afternoon. Service desk gave me a heads... up on next service and charges. So I?m better prepared.

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    Dealer Response

    Great to hear the team took good care of you, Bob! We are excited to see you again next time! Thanks for Making it Malloy!

  • 5.0 out of 5
    November 9, 2019

    I have always received good customer service. I love my Focus!

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    Dealer Response

    Great to hear, Kimberly! We are so glad that the team is providing stellar service every time! We look forward to seeing you again next time! Thanks... for Making it Malloy!

  • 5.0 out of 5
    October 30, 2019

    My sales representative, David N., along with the sales manager, Curtis, were extremely pleasant to work with over the course of a weekend. They didn?t... pester me like other dealerships and were great in test driving 5 vehicles before finding the one that was a right fit. I would recommend Malloy Ford and will certainly start at Malloy for my next new vehicle purchase.

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    Shopped for a new car
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    Dealer Response

    Thanks so much for the awesome review, Nate! We are glad to hear that David and Curtis found you the perfect car for the perfect price. At Malloy Fo...rd of Winchester we always aim to please and it sounds like the team did just that! We will see you next time, Nate, and thanks for Making it Malloy!

  • 4.0 out of 5
    October 28, 2019

    My salesperson was wonderful. However, we were suppose to get truck on Monday but did not until Thursday. Some type of miscommunication for a recall.... Part was not sent when dealer thought it should have been due to showing the truck had been purchased. Would have been nice to have that already fixed when we came in a test drove it.

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    Shopped for a new car
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    Dealer Response

    Thanks so much for sharing, Patricia! We're glad to hear your wonderful salesperson made such a positive impression on you. We apologize for any ext...ra stress the delay in getting your truck caused you and will certainly work on improving for next time. Thanks for Making it Malloy!

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