Audi Chantilly

My Car buying process is simple and quick. Ms olivia lim is very helpful . This is my 3rd audi car leased from this dealer.

Audi Chantilly is a first rate dealer . Ashley Smith and Olivia Rose we’re both professional and extremely helpful . They went the extra mile to make... sure the Q5 we leased was the right car for us. Ron

I saw Yas on the website as an associate while viewing the car and decided to come in and speak to him in person. He was very friendly and approachable... and we were able to complete a deal under an hour. He also introduced me to his coworkers who also seemed very pleasant. I highly recommend Yas to anyone interested in looking at a vehicle.

What a great experience for me and my wife. Purchasing a car has always been an aggravation bordering on painful experience. From initial introduction... to finalizing the deal, I have nothing but good things to say about our salesman (Mike Maxwell) and the business representative (Diana Ani). Both were professional and knowledgeable and we left feeling we had been treated fairly and very respectfully. We love our new Q5 and have only good memories of the purchase from Audi Chantilly.

You can imagine my unease as I left Audi Chantilly with a new (for me) car without a second key and without a complete manual! But my buying experience... was far from over. Mahdi, who had sold me the 2017 BMW 3X now sitting in my garage, came through. Not only did he provide me with a second,properly programmed, key, I also received a new manual. And though the sale was "final" and "as is," he assured that I had what I needed as well as an exemplary buying experience. Thank you, Mahdi!

Olivia Rose and and the sales manger were wonderful to work with. I have purchased three cars from them since 2012 and buying experience has always been... excellent as well as the service department

I have been waiting for replacement breaks and a Fan for 2 months. They keep telling me the Fan should be in soon and breaks are on backorder. It is... really really embarrassing driving my Audi Q7 with shrieking breaks. Is this what I paid over $60K for? My wife will not drive the car and I bought it for her. Audi, PLEASE help me. I've had 5 reps on the phone and I can't get this resolved. Again, PLEASE help me. Also my Fan continuously runs even in the winter time. I believe this is affecting my heating as sometimes the heater doesn't work. Again, PLEASE help me, I can't drive the car in the winter half the time because of the heating issue.

Second time buying an Audi from Chantilly. Got a wonderful deal on my first Audi (A6) and had absolutely no issues in the performance of the vehicle.... Service personnel at Audi Chantilly did a wonderful job in preventive maintenance; I am sure the car would have gone another 100K+ miles. I had absolutely no major repairs; only replacement of wear items such as tires. There was a lot of technology on this car, but it was never "glitchy" nor did it falter. However, my needs changed and I needed to change to an SUV. I researched the Audi SUVs along with 4 competitor SUVs. The Audis ran circles around all others on paper, so I went in to test drive. Olivia assisted me in determining which model and package that met my needs. Her complete knowledge of the autos is impressive (I am talking technical knowledge as well as features and packages). By an initial detailed desk interview, she quickly helped me determine the model (Q7) as well as the package level that I needed. I test drove the car, they gave me a very good deal (it was the last of the 2018s and additional savings for brand loyalty), and I was out the door in 3 hours. I am absolutely loving this vehicle. It drives like a car, but has the SUV capability I need. Would definitely recommend an Audi and would most assuredly recommend working with Olivia Rose.

My experience at Audi Chantilly was terrific. Perusing vehicles online and saw a used one I was interested in online. Enquired about its availablity and... got immediate responses from two sales associates. Made an appointment to test drive. Evening before test drive, received email to say vehicle was still available. Upon arrival at dealership, vehicle was sitting outside in front of the showroom (anticipating my test drive!). The dealership is large, expansive and immaculately kept. My sales associate, Mamta, was exemplary. She assured all my needs were met while test driving, getting information about the vehicle, discussing price, final sale and paperwork/documents to be completed. Drove home that evening in an exceptionally clean & well-maintained used Audi A5 Cabriolet. Even gift-boxed spare key and extra key ring...Very classy touch!

The transaction was courteous and professional. The staff was friendly, welcoming and engaging. I enjoyed doing business here and would shop here again,... if the need and opportunity arose.