Audi Chantilly

I have had nothing short of a pleasant experience during the process of finding my desired vehicle, viewing and test driving, trading in my previous, and... purchasing the new. The welcoming environment, steadfast leadership, and commendable customer service is something to be experienced. The entire process was streamlined by all individuals involved, very smooth, and stress free. Additionally, would like to give a special thank you to Nasser Mojaverian for directly handling all my requests. You've made not only a customer for life, but hopefully a friend.

Purchased a car at Audi Chantilly recently and was helped by Nasser Mojaverian. He was extremely useful in guiding our selection and the process, as well... as explaining everyone to me. If you think of shopping here, make sure to look for Nasser. He was very diligent and he made us feel like I was his only customer and that he deeply cared about the car we would drive off with that day. The rest of the staff that helped us also were fantastic in accommodating us along the way.

I saw Yas on the website as an associate while viewing the car and decided to come in and speak to him in person. He was very friendly and approachable... and we were able to complete a deal under an hour. He also introduced me to his coworkers who also seemed very pleasant. I highly recommend Yas to anyone interested in looking at a vehicle.

I purchased a used Tesla with 23,004 miles on 10/14/2019 from Audi Chantilly. I and my co-applicant spend whole the evening waiting to run our credit score.... We got approved and bought the car for 69,899. Five days later, the car was delivered to me. First, they gave me only one key, whereas they had told me that the car has two keys. Next, the battery was about to die. Finally, when I was trying to reset the car and put my information into the system, I noticed that the vehicle has 34,198 miles on it!!!! I checked all the papers that I signed during the deal. I was right; they changed the sitting, reduced the millage to 23,004, and sold it to me! The next day I reach them out. Explained the situation and asked them nicely what to do! First, they only offered me 500$ reduction and would not return the car, which I absolutely was not going to accept this. Because Tesla is a luxury car and 11,000 more mileage is making a lot of differences in price. I threatened to bring the case to the court, so they changed their stance gave me two options: Return the car or 2,000$ reduction. After all the time that I wasted and the worst experience that I have ever had, I had to return the vehicle yesterday, 10/19/2019. Today 10/20/2019, when I am writing this review, they list the same Tesla with 22,999 miles. Again!! I don’t know why they are doing this; maybe they want to bring costumer traffic to their store. Don’t recommend them for a used car.

Never believe them, they will tell you lies so that you buy from them. They are expert in ripping people off. Wasted my time for days after I bought a... vehicle from them and until today they didn't fix it as they promised before making the deal.

Service group acts like they are doing you favor. This is my first Audi and will be my last because of this dealership. Heck got better treatment on... my daughters Kia service department then Chantilly Audi’s. I recommend you stay away from these guys.

My Car buying process is simple and quick. Ms olivia lim is very helpful . This is my 3rd audi car leased from this dealer.

Audi Chantilly is a first rate dealer . Ashley Smith and Olivia Rose we’re both professional and extremely helpful . They went the extra mile to make... sure the Q5 we leased was the right car for us. Ron

What a great experience for me and my wife. Purchasing a car has always been an aggravation bordering on painful experience. From initial introduction... to finalizing the deal, I have nothing but good things to say about our salesman (Mike Maxwell) and the business representative (Diana Ani). Both were professional and knowledgeable and we left feeling we had been treated fairly and very respectfully. We love our new Q5 and have only good memories of the purchase from Audi Chantilly.

You can imagine my unease as I left Audi Chantilly with a new (for me) car without a second key and without a complete manual! But my buying experience... was far from over. Mahdi, who had sold me the 2017 BMW 3X now sitting in my garage, came through. Not only did he provide me with a second,properly programmed, key, I also received a new manual. And though the sale was "final" and "as is," he assured that I had what I needed as well as an exemplary buying experience. Thank you, Mahdi!