[{"id":154216,"personPtyId":39138822,"firstName":"Wendy","lastName":"Schiavone","titleText":"Sales Manager","shortBioText":"Wendy Schiavone was born and raised right here on the eastern shore and has been in the automotive industry for over 26 years. She has been with Gateway since they opened in December 2009, and takes pride in assisting every client with finding the right car to suit their needs all the while treating them like family. In her spare time Wendy enjoys spending time with her son Trevor and her dog Ziggy.","emailTxt":"Wendy.Schiavone@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":246,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/7b07810b-31c6-43cd-b6a3-dcc58f262cef.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1259625600","industryStartDtUtc":"778377600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":302504,"firstName":"Zach","lastName":"Nagler","titleText":"Business Manager","shortBioText":"As a resident of the Eastern Shore his entire life, Zach knows the Delmarva area very well. Customer service and cars have always been his passions, making a career with Gateway Subaru a perfect fit. \r\n\r\nIn his spare time, Zach enjoys working on his own car. He also enjoys going freshwater and saltwater fishing locally.","emailTxt":"Zachary.Nagler@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":262,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/d97adf42001f.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":154217,"personPtyId":40716410,"firstName":"Steve","lastName":"Wergin","titleText":"Leasing & Sales","shortBioText":"Stephen has worked in the service and manufacturing industry since 1988. A former native of Harford County, Stephen relocated to the eastern shore to enjoy the lifestyle of the beach. In his spare time he enjoys riding scooters, boating, fishing and spending time with his girlfriend Elizabeth and their loyal dog Neko (the cutie patootie pictured with Stephen).","emailTxt":"Steve.Wergin@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/53b9c951-a4d2-481f-a4fb-d8f4fa084f40.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":172597,"firstName":"Kyle","lastName":"Hutchins","titleText":"Leasing & Sales","shortBioText":"Kyle Hutchins is an eastern shore local and lives in the Pittsville area with his wife, two daughters, and their five Cavalier King Charles Spaniels. His love for Subaru started before working for Gateway. He started as a customer and now is a sales & leasing representative as well as one of Subaru's biggest advocates","emailTxt":"Kyle.Hutchins@gatewaysubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/53d01804f22c.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":172594,"firstName":"Kevin","lastName":"Miller","titleText":"Leasing & Sales","emailTxt":"Kevin.Miller@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":82,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/9231a6e1-de31-4339-9f93-a93ec204b6dd.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":302500,"firstName":"Don","lastName":"Scullen","titleText":"Leasing & Sales","shortBioText":"Don was born and raised in Baltimore, MD but has lived on the Eastern shore most of his life. He comes to us from an extensive retail background and is customer driven. Don likes to spend his free time with his wife, two children and their dog Rex. In his spare time Don is an active member at his Church, loves to work on cars, and when not working outside or around the house he is supporting his hometown football team the Baltimore Ravens.","emailTxt":"Don.Scullen@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/ca7b4bb91b7c.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303194,"firstName":"Kris","lastName":"Parker","titleText":"Assistant Service Manager","shortBioText":"A true Eastern Shore native Kris was born in Salisbury although raised in the Hebron area and loves spending his spare time in the outdoors. Kris enjoys activities all over the Shore from spending his time at the beach with his son to fishing and camping. Showing his love for cars in high school and participating in the local Automotive Technology program for four years, Kris is a perfect fit for the Gateway family.","emailTxt":"Kris.Parker@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/b0241e1b735e.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":154221,"firstName":"Marvin","lastName":"Graham","titleText":"Sales & Leasing Consultant","shortBioText":"Marvin has been in Automotive Sales Since 2004. Before entering the car industry, Marvin served in the US Air Force for 4 years followed by 20 years in the restaurant business. In his spare time, he enjoys spending time with his grandchildren, Marvin III and Miya, and loves to watch horse racing.","emailTxt":"Marvin.Graham@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/092658cd3557.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1283299200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527125,"firstName":"Joe","lastName":"Kostecki","titleText":"Leasing & Sales","shortBioText":"After graduating West Liberty State college in West Virginia Joe spent 17 years in Rockville, MD and then 13 years in Lakeland, FL. Joe is a proud father two daughters, which currently attend the University of West Florida. Joe comes from a long history of working in the auto business. In his spare time Joe enjoys sporting events, time at the beach and attending church.","emailTxt":"Joseph.Kostecki@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/456012bddbe4.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"544233600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":540479,"personPtyId":48520953,"firstName":"Shawn","lastName":"Edler","titleText":"Leasing & Sales","shortBioText":"Shawn was born and raised right here on the Eastern Shore. Shawn attended Nascar Technical Institute and has enjoyed working on cars ever since. In his spare time he and his girlfriend attend various car show and meets.","emailTxt":"Shawn.Edler@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/5da6f9dc6b39.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505640,"personPtyId":40936006,"firstName":"Jeff","lastName":"Little","titleText":"Leasing & Sales","shortBioText":"Born and raised on the Eastern Shore and has over a decade of retail experience. His passion for customer service and cars really comes to life here at Gateway Subaru. In his spare time Jeff is very active and enjoys sports, fishing, video games and spending time with his wife and their three young sons.","emailTxt":"Jeff.Little@GatewaySubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/37ff3433ac87.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552149,"firstName":"Barb","lastName":"Sieger","titleText":"Leasing & Sales","shortBioText":"Barb recently relocated from Lancaster County Pennsylvania where she was already part of the Subaru brand where she was top sales person. With over ten years of Subaru brand experience and a passion for sales it was only natural she join the Gateway Team. Barb has three adult children, husband, three cats and two Labradors that keep her busy in her spare time. Although she tends to stay busy she finds time for her passion of art and interior design whenever she can.","emailTxt":"Barb.Sieger@GatewaySubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/b5abfecbc774.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154215,"firstName":"Brian","lastName":"Kang","titleText":"Pre-owned Sales Manager","shortBioText":"A Maryland native raised in the Baltimore area Brian relocated to the Eastern Shore with his wonderful wife, Laura over 20 years ago. Prior to joining the Gateway Subaru family in 2010 Brian had been in the lending business for over 13 years. When he isn't at Gateway being the \"Subaru Guru\" Brian enjoys fishing, watching movies and traveling","emailTxt":"Brian.Kang@GatewaySubaru.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":102,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/9bcacffe685d.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1267401600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":148528,"personPtyId":39138513,"firstName":"Pat","lastName":"Wergin","titleText":"Executive Vice President","shortBioText":"Patrick began his career as a 15 year old lot attendant at a Volvo retailer working with our owner and CEO, Frank Ferrogine. While attending the university of Baltimore, he maintained the position of used car buyer for Annapolis Volvo/Subaru. He is a graduate of the NADA General Dealership Management Program. Upon completion of his education, he became the Pre-Owned Sales Manager. In January of 1999, Pat was made Sales Manager and in January of 2003, he became General Manager overseeing all operations of Annapolis Subaru. Pat is now the Vice President and part owner of the corporation.","emailTxt":"Pat.Wergin@AnnapolisCars.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/d614fd63-8845-47d8-a16f-fcdad3241efa.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":154214,"firstName":"Frank","lastName":"Ferrogine","titleText":"President/CEO","shortBioText":"","emailTxt":"fjf@gatewaysubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/27399b6d-546b-4814-b405-a6d3635f2059.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":303202,"firstName":"Tom","lastName":"Darling","titleText":"Parts Associate","emailTxt":"Tom.Darling@GatewaySubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/d913658a94b0.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":584730,"firstName":"GLENN","lastName":"CLUTTER","titleText":"SALES AND LEASING CONSULTANT","shortBioText":"Glenn has worked in the Piano Industry for thirty five years including owning and operating a retail store in the local Salisbury market. Glenn also was able to travel the world for various International piano companies as Director of Sales; one based in Berlin, Germany. Glenn not only has a passion for music but also has a great love for cars and motorcycles! In his spare time Glenn loves to spend time with his loved ones and his beautiful daughter, Tess.","emailTxt":"GLENN.CLUTTER@GATEWAYSUBARU.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"}]

Gateway Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Gateway Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

If you are looking for a reliable vehicle at an affordable price look no further than Gateway Subaru located in Delmar,

...

Maryland. Higher Standards.

"Gateway Subaru. Higher Standards."

Service

Multi-Point Inspection

Complimentary

Wheel Alignment (AWD)

$89.95 and up*

Air Filter Replacement

$49.95 and up*

Cabin Filter Replacement

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
747 lifetime reviews. Includes reviews of Gateway Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 8, 2019

    Steve sold me my original Subaru Outback almost 5 yrs ago so I knew I wanted to work with him again to trade in for this newer model. His careful instructions... in helping me understand all the bells and whistles on this newer car cannot be spoken of highly enough. He is so personable, easy to talk to, I never felt rushed and he is a Teal Asset to Gateway Subaru

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Valerie, Steve is a great addition to our team here and we cannot express how glad we are that he delivered such a positive experience with you! He r...epresents our staff and our mission so well! Please come see us for service and let us know if you have any 'tech troubles'! We know that our cars are capable of more and it can be a lot to retain! We are here for you! Congratulations on that New Subaru!


    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 262 reviews

    Steve Wergin

    Leasing & Sales

    (5.0) 112 reviews

  • 4.0 out of 5
    November 3, 2019

    The Gateway dealership is very attractive, clean and it appears to be well maintained. Kevin appears to be experienced, is friendly and knowledgeable... with the Subaru brand. He was very helpful and patient with my wife and me. He spent a lot of time with us explaining the operation of our new Outback. I would recommend Kevin and Gateway to a friend.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the positive review! As a team we strive to keep the dealership sanitary and organized!Please let us know if you need anything i...n the future; feel free to stop in or give us a call!


    Worked with:
    Kevin Miller

    Leasing & Sales

    (5.0) 82 reviews

    Jeff Little

    Leasing & Sales

    (4.9) 28 reviews

  • February 13, 2018

    I wanted to look at a Forester because of the expansive windows. Visibility is very important to me. When I expressed that and other requirements, such... as no window tint, Jim Stein could not have been more helpful. My experience was so comfortable , with only help being offered to me.... and NO pressure! The financial arrangements could not have gone more smoothly. I was offered a fair price for my trade-in and negotiations were handled with mutual respect. Jim was thorough in explaining the car's features and accommodating in every way. I could not have had a better buying experience.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive everyday to make the car buying experience painless for all of our customers because we know it can surely be overwhelming. We are so happy ...we were able to exceed your expectations! Welcome to the Gateway family.

  • 5.0 out of 5
    October 31, 2019

    Excellent new car buying experience. Everyone at the dealership was friendly and professional. Felt no pressure in the experience. Don was extremely helpful,... knowledgeable and wonderful to work with.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words! We are so glad that Don could make you feel at ease when it came to making this purchase! We are here whenever ...you need us!


    Worked with:
    Wendy Schiavone

    Sales Manager

    (5.0) 246 reviews

    Don Scullen

    Leasing & Sales

    (5.0) 67 reviews

  • 5.0 out of 5
    October 27, 2019

    My entire experience at this dealership was good from beginning to end. There was no pressure at all and they were willing to work with my budget! I would... recommend them to anyone.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lambert, We want to see everyone drive off happy and comfortable with their purchase. So glad our team could work their magic and get you in the car y...ou wanted! Enjoy that vehicle and come see us for service!


    Worked with:
    Kyle Hutchins

    Leasing & Sales

    (5.0) 76 reviews

    Jeff Little

    Leasing & Sales

    (4.9) 28 reviews

  • 5.0 out of 5
    October 26, 2019

    We bought our second Subaru Outback today and was more impressed than ever. The car, a Touring XT is chock full of safety and convenience features and... promises to be an extraordinary ride. Steve sold us our first Subaru and we requested that he handle our second sales. As always, he was knowledgeable, friendly, and supportive. Zach handled our financial biz and wowed us with his expertise, efficiency and helpfulness. He even got us a lower loan rate. Wouldn't buy a Subaru from anyone else. Thank you both.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued loyalty to our brand! Steve and Zach were so happy to have you here; as were all of our members of staff! We are so glad ...you had a great experience and we are here in Delmar whenever you need us!


    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 262 reviews

    Steve Wergin

    Leasing & Sales

    (5.0) 112 reviews

  • 5.0 out of 5
    October 22, 2019

    Thank you Subaru and Joe K (West Virginia!) for your patience yesterday. I am thrilled to be the new owner of a 2019 Subaru Crosstrek. You made it all... come together for me. Great people and dealership. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    BJ, Thank you for taking the time to share your thoughts! We are so glad that Joe was able to find the right car for you! Enjoy that new Subaru Cros...strek!


    Worked with:
    Joe Kostecki

    Leasing & Sales

    (5.0) 17 reviews

    Jeff Little

    Leasing & Sales

    (4.9) 28 reviews

  • 5.0 out of 5
    October 17, 2019

    Gateway Subaru's Janet Beyer deserves kudos for her patience and kindness in addressing all concerns during my purchase of a 2020 Forester, my 5th Subaru... in 40+ years and second from Gateway. Janet has done due diligence in learning about Subarus and seeking answers to that which she needed input on. Thanks to Wendy , New Car Manager , for adding to my positive experience .

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darlene,Wow! We couldn¿¿¿t be happier that you have nothing but high praises for Janet! Thank you for your continued loyalty to the Subaru brand and o...ur Gateway team. We are so glad that you are part of the family here! Enjoy the newest Subaru!


    Worked with:
    Wendy Schiavone

    Sales Manager

    (5.0) 246 reviews

    Zach Nagler

    Business Manager

    (5.0) 262 reviews

  • 5.0 out of 5
    October 17, 2019

    Salespeople Sean and Barb were knowledgeable and experienced and finance guy Zach was efficient and organized. Great buying experience, highly recommend... this dealership and service department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom & Donna,Thank you for the kind words! As a team we strive to exceed your expectations! We are so glad we could deliver such a positive experience ...that will keep you happy and excited to step through the doors of our dealership! If you need anything at all you know where to find us! Enjoy that new car!


    Worked with:
    Wendy Schiavone

    Sales Manager

    (5.0) 246 reviews

    Zach Nagler

    Business Manager

    (5.0) 262 reviews

    Marvin Graham

    Sales & Leasing Consultant

    (5.0) 24 reviews

    Shawn Edler

    Leasing & Sales

    (5.0) 9 reviews

    Barb Sieger

    Leasing & Sales

    (4.9) 17 reviews

  • 5.0 out of 5
    October 16, 2019

    Had another good experience at Subaru this AM with Barb Sieger . She was prepared with choices, was knowledgeable, helpful, patient and professional in... approach and appearance. I have already recommended her to a friend..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martha,Barb is a wonderful asset to our team and we are thrilled she helped you find the car that worked for you. Thank you for the kind words and we ...will see you at 6,000 miles!


    Worked with:
    Jeff Little

    Leasing & Sales

    (4.9) 28 reviews

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