[{"id":154216,"personPtyId":39138822,"firstName":"Wendy","lastName":"Schiavone","titleText":"Sales Manager","shortBioText":"Wendy Schiavone was born and raised right here on the eastern shore and has been in the automotive industry for over 26 years. She has been with Gateway since they opened in December 2009, and takes pride in assisting every client with finding the right car to suit their needs all the while treating them like family. In her spare time Wendy enjoys spending time with her son Trevor and her dog Ziggy.","emailTxt":"Wendy.Schiavone@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":241,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/7b07810b-31c6-43cd-b6a3-dcc58f262cef.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1259625600","industryStartDtUtc":"778377600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":172594,"firstName":"Kevin","lastName":"Miller","titleText":"Leasing & Sales","emailTxt":"Kevin.Miller@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/9231a6e1-de31-4339-9f93-a93ec204b6dd.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":302500,"firstName":"Don","lastName":"Scullen","titleText":"Leasing & Sales","shortBioText":"Don was born and raised in Baltimore, MD but has lived on the Eastern shore most of his life. He comes to us from an extensive retail background and is customer driven. Don likes to spend his free time with his wife, two children and their dog Rex. In his spare time Don is an active member at his Church, loves to work on cars, and when not working outside or around the house he is supporting his hometown football team the Baltimore Ravens.","emailTxt":"Don.Scullen@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/ca7b4bb91b7c.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505640,"personPtyId":40936006,"firstName":"Jeff","lastName":"Little","titleText":"Leasing & Sales","shortBioText":"Born and raised on the Eastern Shore and has over a decade of retail experience. His passion for customer service and cars really comes to life here at Gateway Subaru. In his spare time Jeff is very active and enjoys sports, fishing, video games and spending time with his wife and their three young sons.","emailTxt":"Jeff.Little@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/37ff3433ac87.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154221,"firstName":"Marvin","lastName":"Graham","titleText":"Sales & Leasing Consultant","shortBioText":"Marvin has been in Automotive Sales Since 2004. Before entering the car industry, Marvin served in the US Air Force for 4 years followed by 20 years in the restaurant business. In his spare time, he enjoys spending time with his grandchildren, Marvin III and Miya, and loves to watch horse racing.","emailTxt":"Marvin.Graham@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/092658cd3557.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1283299200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527125,"firstName":"Joe","lastName":"Kostecki","titleText":"Leasing & Sales","shortBioText":"After graduating West Liberty State college in West Virginia Joe spent 17 years in Rockville, MD and then 13 years in Lakeland, FL. Joe is a proud father two daughters, which currently attend the University of West Florida. Joe comes from a long history of working in the auto business. In his spare time Joe enjoys sporting events, time at the beach and attending church.","emailTxt":"Joseph.Kostecki@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/456012bddbe4.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"544233600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":540479,"personPtyId":48520953,"firstName":"Shawn","lastName":"Edler","titleText":"Leasing & Sales","shortBioText":"Shawn was born and raised right here on the Eastern Shore. Shawn attended Nascar Technical Institute and has enjoyed working on cars ever since. In his spare time he and his girlfriend attend various car show and meets.","emailTxt":"Shawn.Edler@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/5da6f9dc6b39.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":302504,"firstName":"Zach","lastName":"Nagler","titleText":"Business Manager","shortBioText":"As a resident of the Eastern Shore his entire life, Zach knows the Delmarva area very well. Customer service and cars have always been his passions, making a career with Gateway Subaru a perfect fit. \r\n\r\nIn his spare time, Zach enjoys working on his own car. He also enjoys going freshwater and saltwater fishing locally.","emailTxt":"Zachary.Nagler@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":257,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/d97adf42001f.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":154217,"personPtyId":40716410,"firstName":"Steve","lastName":"Wergin","titleText":"Leasing & Sales","shortBioText":"Stephen has worked in the service and manufacturing industry since 1988. A former native of Harford County, Stephen relocated to the eastern shore to enjoy the lifestyle of the beach. In his spare time he enjoys riding scooters, boating, fishing and spending time with his girlfriend Elizabeth and their loyal dog Neko (the cutie patootie pictured with Stephen).","emailTxt":"Steve.Wergin@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":110,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/53b9c951-a4d2-481f-a4fb-d8f4fa084f40.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":172597,"firstName":"Kyle","lastName":"Hutchins","titleText":"Leasing & Sales","shortBioText":"Kyle Hutchins is an eastern shore local and lives in the Pittsville area with his wife, two daughters, and their five Cavalier King Charles Spaniels. His love for Subaru started before working for Gateway. He started as a customer and now is a sales & leasing representative as well as one of Subaru's biggest advocates","emailTxt":"Kyle.Hutchins@gatewaysubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/53d01804f22c.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303194,"firstName":"Kris","lastName":"Parker","titleText":"Assistant Service Manager","shortBioText":"A true Eastern Shore native Kris was born in Salisbury although raised in the Hebron area and loves spending his spare time in the outdoors. Kris enjoys activities all over the Shore from spending his time at the beach with his son to fishing and camping. Showing his love for cars in high school and participating in the local Automotive Technology program for four years, Kris is a perfect fit for the Gateway family.","emailTxt":"Kris.Parker@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/b0241e1b735e.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":552149,"firstName":"Barb","lastName":"Sieger","titleText":"Leasing & Sales","shortBioText":"Barb recently relocated from Lancaster County Pennsylvania where she was already part of the Subaru brand where she was top sales person. With over ten years of Subaru brand experience and a passion for sales it was only natural she join the Gateway Team. Barb has three adult children, husband, three cats and two Labradors that keep her busy in her spare time. Although she tends to stay busy she finds time for her passion of art and interior design whenever she can.","emailTxt":"Barb.Sieger@GatewaySubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/b5abfecbc774.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154215,"firstName":"Brian","lastName":"Kang","titleText":"Pre-owned Sales Manager","shortBioText":"A Maryland native raised in the Baltimore area Brian relocated to the Eastern Shore with his wonderful wife, Laura over 20 years ago. Prior to joining the Gateway Subaru family in 2010 Brian had been in the lending business for over 13 years. When he isn't at Gateway being the \"Subaru Guru\" Brian enjoys fishing, watching movies and traveling","emailTxt":"Brian.Kang@GatewaySubaru.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":102,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/9bcacffe685d.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1267401600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":148528,"personPtyId":39138513,"firstName":"Pat","lastName":"Wergin","titleText":"Executive Vice President","shortBioText":"Patrick began his career as a 15 year old lot attendant at a Volvo retailer working with our owner and CEO, Frank Ferrogine. While attending the university of Baltimore, he maintained the position of used car buyer for Annapolis Volvo/Subaru. He is a graduate of the NADA General Dealership Management Program. Upon completion of his education, he became the Pre-Owned Sales Manager. In January of 1999, Pat was made Sales Manager and in January of 2003, he became General Manager overseeing all operations of Annapolis Subaru. Pat is now the Vice President and part owner of the corporation.","emailTxt":"Pat.Wergin@AnnapolisCars.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/d614fd63-8845-47d8-a16f-fcdad3241efa.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":154214,"firstName":"Frank","lastName":"Ferrogine","titleText":"President/CEO","shortBioText":"","emailTxt":"fjf@gatewaysubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/27399b6d-546b-4814-b405-a6d3635f2059.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":303202,"firstName":"Tom","lastName":"Darling","titleText":"Parts Associate","emailTxt":"Tom.Darling@GatewaySubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35106/employees/d913658a94b0.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":584730,"firstName":"GLENN","lastName":"CLUTTER","titleText":"SALES AND LEASING CONSULTANT","shortBioText":"Glenn has worked in the Piano Industry for thirty five years including owning and operating a retail store in the local Salisbury market. Glenn also was able to travel the world for various International piano companies as Director of Sales; one based in Berlin, Germany. Glenn not only has a passion for music but also has a great love for cars and motorcycles! In his spare time Glenn loves to spend time with his loved ones and his beautiful daughter, Tess.","emailTxt":"GLENN.CLUTTER@GATEWAYSUBARU.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"}]

Gateway Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Gateway Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

If you are looking for a reliable vehicle at an affordable price look no further than Gateway Subaru located in Delmar,

...

Maryland. Higher Standards.

"Gateway Subaru. Higher Standards."

Service

Multi-Point Inspection

Complimentary

Wheel Alignment (AWD)

$89.95 and up*

Air Filter Replacement

$49.95 and up*

Cabin Filter Replacement

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
736 lifetime reviews. Includes reviews of Gateway Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 30, 2019

    Purchased a 2019 Subaru Cross Trek with the help of Shawn. It was a great experience from the moment we met, test driving the Cross Trek, purchasing the... car to showing all the bells and whistles in the car. This is my third Subaru purchase with Gateway Subaru and the experience is always excellent. Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued loyalty to Gateway and the Subaru brand! We strive to give all of our clients a great buying experience and we are happy ...to help you in the future. Drive safely and enjoy your new Crosstrek!


    Worked with:
    Wendy Schiavone

    Sales Manager

    (5.0) 241 reviews

    Don Scullen

    Leasing & Sales

    (5.0) 65 reviews

    Jeff Little

    Leasing & Sales

    (5.0) 24 reviews

    Shawn Edler

    Leasing & Sales

    (5.0) 8 reviews

  • 5.0 out of 5
    September 29, 2019

    I moved to Delmarva from a big city where car salesmen are like a pack of rabid dogs. The atmosphere at Gateway could not be more comfortable and low-key.... I actually walked around the lot looking at the new car selection and no one bothered me. I picked out a car I liked, went inside, asked to see a salesman and negotiated a deal. Never any pressure any step of the way.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with us! We strive to give all of our clients a wonderful buying experience and we look forward to seein...g you again in the future. Enjoy your new Subaru.


    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 257 reviews

    Kyle Hutchins

    Leasing & Sales

    (5.0) 75 reviews

    Brian Kang

    Pre-owned Sales Manager

    (4.8) 102 reviews

  • February 13, 2018

    I wanted to look at a Forester because of the expansive windows. Visibility is very important to me. When I expressed that and other requirements, such... as no window tint, Jim Stein could not have been more helpful. My experience was so comfortable , with only help being offered to me.... and NO pressure! The financial arrangements could not have gone more smoothly. I was offered a fair price for my trade-in and negotiations were handled with mutual respect. Jim was thorough in explaining the car's features and accommodating in every way. I could not have had a better buying experience.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive everyday to make the car buying experience painless for all of our customers because we know it can surely be overwhelming. We are so happy ...we were able to exceed your expectations! Welcome to the Gateway family.

  • 5.0 out of 5
    September 28, 2019

    This dealership treats you with respect and honesty. My 3rd car from them. All information is right the first time and no bait and switch game. Reviews... all vehicle options while you are there and received a follow up phone call and email to ensure I didn't have any questions or concerns. Highly recommend this dealership!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you for your continued business , and your loyalty to the Subaru brand! Enjoy your new Subaru!


    Worked with:
    Wendy Schiavone

    Sales Manager

    (5.0) 241 reviews

    Kevin Miller

    Leasing & Sales

    (5.0) 81 reviews

  • 5.0 out of 5
    September 28, 2019

    The best car shopping experience ever! Glenn was professional, knowledgeable, and laid back! Highly recommend this dealership and Glenn Clutter as your... salesman! Every person was friendly and very helpful, without being pushy.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    GLENN CLUTTER

    SALES AND LEASING CONSULTANT

    NOT RATED

  • 5.0 out of 5
    September 24, 2019

    I met Janet after requesting a test drive online. She showed me all the bells and whistles the car offered, answered all my questions, and assured me... that the few scratches we noticed on the exterior rear bumper would be taken care of for me. She filled out all the necessary paperwork for us, then Zach took over the financial paperwork, worked out the financing for us and answered all our financial questions. Between the two of them, they handled everything that needed to be done without any pressure about buying the car. They made us feel comfortable throughout the whole car buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At Gateway Subaru we strive to exceed your expectations. We are so glad that your concerns were addressed and that you remained comfortable during the... entire process! Zach and Janet are amazing assets to our team! Enjoy your new car!


    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 257 reviews

  • 5.0 out of 5
    September 22, 2019

    Love my new 2019 Subaru Forester! Thanks to everyone for making it very simple. Definitely will recommend friends and families. See you guys in few years... for my next purchase.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is our goal to make this an easy and comfortable experience. We are thrilled to have earned your business and look forward to seeing you again!


    Worked with:
    Kevin Miller

    Leasing & Sales

    (5.0) 81 reviews

    Brian Kang

    Pre-owned Sales Manager

    (4.8) 102 reviews

  • 5.0 out of 5
    September 21, 2019

    Kevin and Brian were awesome! For a first time car buyer, I felt like I was in very good (and trust worthy) hands. 10/10 recommend!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sarah, Welcome to the crew here at Gateway! Thank you for the kind words. We are so pleased you have had such a wonderful experience! See you for se...rvice!


    Worked with:
    Kevin Miller

    Leasing & Sales

    (5.0) 81 reviews

    Brian Kang

    Pre-owned Sales Manager

    (4.8) 102 reviews

  • 5.0 out of 5
    September 14, 2019

    Joe listened to what I wanted and needed in a car. He explained all the choices in what Subaru had to offer and answered all my questions and concerns.... He was concerned about my personal needs and choices. He didn't just want to sell a car, he wanted to find the perfect car for me! Joe kept me informed and helped in every process of finding and purchasing my car. Everyone at Gateway Subaru was friendly and helpful from the moment I walked in the door.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very excited that your experience with Joe and the Gateway Team was a great one! We are always here to answer any questions you may have in the... future and thank you again for your business!


    Worked with:
    Jeff Little

    Leasing & Sales

    (5.0) 24 reviews

    Marvin Graham

    Sales & Leasing Consultant

    (5.0) 23 reviews

    Joe Kostecki

    Leasing & Sales

    (5.0) 15 reviews

  • 5.0 out of 5
    September 7, 2019

    This is my third Subaru but the first purchased at Gateway. The staff were all friendly; more importantly they were knowledgeable and efficient. Positive... experience.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued loyalty to the brand and we are excited to have you join the Gateway family. We look forward to seeing you in the future ...and enjoy your new Subaru!


    Worked with:
    Don Scullen

    Leasing & Sales

    (5.0) 65 reviews

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