[{"id":302504,"firstName":"Zach","lastName":"Nagler","titleText":"Business Manager","shortBioText":"As a resident of the Eastern Shore his entire life, Zach knows the Delmarva area very well. Customer service and cars have always been his passions, making a career with Gateway Subaru a perfect fit. \r\n\r\nIn his spare time, Zach enjoys working on his own car. He also enjoys going freshwater and saltwater fishing locally.","emailTxt":"Zachary.Nagler@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":247,"imageUrl":"https://cdn-user.dealerrater.com/images/d97adf42001f.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1401580800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":154216,"personPtyId":39138822,"firstName":"Wendy","lastName":"Schiavone","titleText":"Sales Manager","shortBioText":"Wendy Schiavone was born and raised right here on the eastern shore and has been in the automotive industry for over 25 years. She has been with Gateway since they opened in December 2009, and takes pride in assisting every client with finding the right car to suit their needs all the while treating them like family. In her spare time Wendy enjoys spending time with her son Trevor and her dog Ziggy.","emailTxt":"Wendy.Schiavone@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":235,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/7b07810b-31c6-43cd-b6a3-dcc58f262cef.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1259625600","industryStartDtUtc":"778377600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":154215,"firstName":"Brian","lastName":"Kang","titleText":"Pre-owned Sales Manager","shortBioText":"A Maryland native raised in the Baltimore area Brian relocated to the Eastern Shore with his wonderful wife, Laura over 20 years ago. Prior to joining the Gateway Subaru family in 2010 Brian had been in the lending business for over 13 years. When he isn't at Gateway being the \"Subaru Guru\" Brian enjoys fishing, watching movies and traveling","emailTxt":"Brian.Kang@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":95,"imageUrl":"https://cdn-user.dealerrater.com/images/9bcacffe685d.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1267401600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":172597,"firstName":"Kyle","lastName":"Hutchins","titleText":"Leasing & Sales","shortBioText":"Kyle Hutchins is an eastern shore local and lives in the Pittsville area with his wife, two daughters, and their five Cavalier King Charles Spaniels. His love for Subaru started before working for Gateway. He started as a customer and now is a sales & leasing representative as well as one of Subaru's biggest advocates","emailTxt":"Kyle.Hutchins@gatewaysubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/53d01804f22c.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":172594,"firstName":"Kevin","lastName":"Miller","titleText":"Leasing & Sales","emailTxt":"Kevin.Miller@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lindsay.ferrogine/9231a6e1-de31-4339-9f93-a93ec204b6dd.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505640,"personPtyId":40936006,"firstName":"Jeff","lastName":"Little","titleText":"Leasing & Sales","shortBioText":"Born and raised on the Eastern Shore and has over a decade of retail experience. His passion for customer service and cars really comes to life here at Gateway Subaru. In his spare time Jeff is very active and enjoys sports, fishing, video games and spending time with his wife and their three young sons.","emailTxt":"Jeff.Little@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/37ff3433ac87.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527125,"firstName":"Joe","lastName":"Kostecki","titleText":"Leasing & Sales","shortBioText":"After graduating West Liberty State college in West Virginia Joe spent 17 years in Rockville, MD and then 13 years in Lakeland, FL. Joe is a proud father two daughters, which currently attend the University of West Florida. Joe comes from a long history of working in the auto business. In his spare time Joe enjoys sporting events, time at the beach and attending church.","emailTxt":"Joseph.Kostecki@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/456012bddbe4.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"544233600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154217,"personPtyId":40716410,"firstName":"Steve","lastName":"Wergin","titleText":"Leasing & Sales","shortBioText":"Stephen has worked in the service and manufacturing industry since 1988. A former native of Harford County, Stephen relocated to the eastern shore to enjoy the lifestyle of the beach. In his spare time he enjoys riding scooters, boating, fishing and spending time with his girlfriend Elizabeth and their loyal dog Neko (the cutie patootie pictured with Stephen).","emailTxt":"Steve.Wergin@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":108,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/53b9c951-a4d2-481f-a4fb-d8f4fa084f40.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":302500,"firstName":"Don","lastName":"Scullen","titleText":"Leasing & Sales","shortBioText":"Don was born and raised in Baltimore, MD but has lived on the Eastern shore most of his life. He comes to us from an extensive retail background and is customer driven. Don likes to spend his free time with his wife, two children and their dog Rex. In his spare time Don is an active member at his Church, loves to work on cars, and when not working outside or around the house he is supporting his hometown football team the Baltimore Ravens.","emailTxt":"Don.Scullen@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/ca7b4bb91b7c.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303194,"firstName":"Kris","lastName":"Parker","titleText":"Assistant Service Manager","shortBioText":"A true Eastern Shore native Kris was born in Salisbury although raised in the Hebron area and loves spending his spare time in the outdoors. Kris enjoys activities all over the Shore from spending his time at the beach with his son to fishing and camping. Showing his love for cars in high school and participating in the local Automotive Technology program for four years, Kris is a perfect fit for the Gateway family.","emailTxt":"Kris.Parker@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/b0241e1b735e.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":154221,"firstName":"Marvin","lastName":"Graham","titleText":"Sales & Leasing Consultant","shortBioText":"Marvin has been in Automotive Sales Since 2004. Before entering the car industry, Marvin served in the US Air Force for 4 years followed by 20 years in the restaurant business. In his spare time, he enjoys spending time with his grandchildren, Marvin III and Miya, and loves to watch horse racing.","emailTxt":"Marvin.Graham@GatewaySubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/092658cd3557.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1283299200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552149,"firstName":"Barb","lastName":"Sieger","titleText":"Leasing & Sales","shortBioText":"Barb recently relocated from Lancaster County Pennsylvania where she was already part of the Subaru brand where she was top sales person. With over ten years of Subaru brand experience and a passion for sales it was only natural she join the Gateway Team. Barb has three adult children, husband, three cats and two Labradors that keep her busy in her spare time. Although she tends to stay busy she finds time for her passion of art and interior design whenever she can.","emailTxt":"Barb.Sieger@GatewaySubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/b5abfecbc774.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584730,"firstName":"GLENN","lastName":"CLUTTER","titleText":"SALES AND LEASING CONSULTANT","shortBioText":"Glenn has worked in the Piano Industry for thirty five years including owning and operating a retail store in the local Salisbury market. Glenn also was able to travel the world for various International piano companies as Director of Sales; one based in Berlin, Germany. Glenn not only has a passion for music but also has a great love for cars and motorcycles! In his spare time Glenn loves to spend time with his loved ones and his beautiful daughter, Tess.","emailTxt":"GLENN.CLUTTER@GATEWAYSUBARU.COM","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":148528,"personPtyId":39138513,"firstName":"Pat","lastName":"Wergin","titleText":"Executive Vice President","shortBioText":"Patrick began his career as a 15 year old lot attendant at a Volvo retailer working with our owner and CEO, Frank Ferrogine. While attending the university of Baltimore, he maintained the position of used car buyer for Annapolis Volvo/Subaru. He is a graduate of the NADA General Dealership Management Program. Upon completion of his education, he became the Pre-Owned Sales Manager. In January of 1999, Pat was made Sales Manager and in January of 2003, he became General Manager overseeing all operations of Annapolis Subaru. Pat is now the Vice President and part owner of the corporation.","emailTxt":"Pat.Wergin@AnnapolisCars.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/d614fd63-8845-47d8-a16f-fcdad3241efa.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":540479,"personPtyId":48520953,"firstName":"Shawn","lastName":"Edler","titleText":"Leasing & Sales","shortBioText":"Shawn was born and raised right here on the Eastern Shore. Shawn attended Nascar Technical Institute and has enjoyed working on cars ever since. In his spare time he and his girlfriend attend various car show and meets.","emailTxt":"Shawn.Edler@GatewaySubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/5da6f9dc6b39.jpg","drDealerId":35106,"dealerEmpStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154214,"firstName":"Frank","lastName":"Ferrogine","titleText":"President/CEO","shortBioText":"","emailTxt":"fjf@gatewaysubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/27399b6d-546b-4814-b405-a6d3635f2059.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":303202,"firstName":"Tom","lastName":"Darling","titleText":"Parts Associate","emailTxt":"Tom.Darling@GatewaySubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d913658a94b0.jpg","drDealerId":35106,"certifiedEmployee":false,"deptDscrp":"Parts"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Gateway Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

If you are looking for a reliable vehicle at an affordable price look no further than Gateway Subaru located in Delmar,

...

Maryland. Higher Standards.

"Gateway Subaru Higher Standards"

Service

Multi-Point Inspection

Complimentary

Wheel Alignment (AWD)

$89.95 and up*

Air Filter Replacement

$49.95 and up*

Cabin Filter Replacement

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
713 lifetime reviews. Includes reviews of Gateway Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 10, 2019

    The whole team Kevin our salesman, Wendy & Zach made the whole stressful car buyer experience very easy & pleasant!! You don't feel pressured & took the... extra time to work with you to find what was best for you. Would definitely recommend Gateway Subaru

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 247 reviews

    Wendy Schiavone

    Sales Manager

    (5.0) 235 reviews

    Kevin Miller

    Leasing & Sales

    (5.0) 76 reviews

  • 5.0 out of 5
    July 10, 2019

    My wife and I are retired in our late 60's and this was the best new car purchase of our lives thanks to Jeff and Zach. It was pressure-free and hassle-free.... We truly enjoyed the experience and felt like we made two new friends. Have never been able to say that before. Kudos to both of them. You are lucky to have such genuine and consumer-friendly employees.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 247 reviews

    Jeff Little

    Leasing & Sales

    (5.0) 21 reviews

  • February 13, 2018

    I wanted to look at a Forester because of the expansive windows. Visibility is very important to me. When I expressed that and other requirements, such... as no window tint, Jim Stein could not have been more helpful. My experience was so comfortable , with only help being offered to me.... and NO pressure! The financial arrangements could not have gone more smoothly. I was offered a fair price for my trade-in and negotiations were handled with mutual respect. Jim was thorough in explaining the car's features and accommodating in every way. I could not have had a better buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive everyday to make the car buying experience painless for all of our customers because we know it can surely be overwhelming. We are so happy ...we were able to exceed your expectations! Welcome to the Gateway family.

  • 5.0 out of 5
    July 8, 2019

    Kevin was very knowledgeable and helpful during the process of finding the right car for me. The Subaru Outback that I purchased was perfect, it exceeded... my expectations. Gateway is an excellent dealership.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Miller

    Leasing & Sales

    (5.0) 76 reviews

    Steve Wergin

    Leasing & Sales

    (5.0) 108 reviews

  • 5.0 out of 5
    June 26, 2019

    Gateway was the right choice for my Subaru Ascent purchase. Glen Clutter took my initial call and listened to what I was looking for: the right color and... trim package. When the car I was looking for wasn't on the lot, Glen had my selection with a few extra options included moved to Gateway for me - at a great price too! Bud welcomed me when I arrived and showed me every option and explained how to set everything up "Buck Rogers" style with StarLink and the My Subaru App. Next, I met with Zach Nagler and he took care of closing the deal with everything I needed. Each team member was welcoming, helpful and made this experience a pleasure.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 247 reviews

    GLENN CLUTTER

    SALES AND LEASING CONSULTANT

    NOT RATED

  • 5.0 out of 5
    June 26, 2019

    Great Job by Don Scullen and the whole team at Gateway Subaru. He was very helpful with my purchase of a pre-owned Mazda CX-9. Even though Mazda is not... the dealership's brand, I was quite impressed that he knew all the details about the vehicle and helped me with all of the buttons. Great price and a smooth transition with the financing. No doubt I would highly recommend Gateway Subaru to all my friends and family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 247 reviews

    Don Scullen

    Leasing & Sales

    (5.0) 61 reviews

  • 5.0 out of 5
    June 25, 2019

    I live over 5 hours away from Gateway Subaru but they had a car I was interested in purchasing for my adult son as a college graduation gift. So, since... this was essentially a long-distance deal, I knew that I had to be confident in it before making the drive up there. I contacted Brian Kang who was listed on their website as the Pre-Owned Sales Manager. Brian called me within an hour or so and we were able to negotiate a price for the car (he was very fair) assuming that it was presented accurately. Brian asked Kyle Hutchins to help me from that point and Kyle contacted me quickly. He provided me with additional photos and videos along with driving the car and giving me his impressions of it. All of this gave me the confidence to proceed with the deal. I drove up to pick the car up yesterday and I am happy to say that it was exactly as it was presented. Both Kyle and Brian were very friendly and easy to work with and we were able to close the deal just as we agreed. In summary, I had an excellent experience working with Kyle and Brian and I would highly recommend Gateway Subaru to anyone who is looking for a new or used car.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Kang

    Pre-owned Sales Manager

    (5.0) 95 reviews

    Kyle Hutchins

    Leasing & Sales

    (5.0) 74 reviews

  • 5.0 out of 5
    June 24, 2019

    The sales man was not a high pressured salesman. We really liked that. He was also very knowledgeable of the vehicle. Financing went well. Thank you for... your service. We definitely would recommend this dealership.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 247 reviews

    Joe Kostecki

    Leasing & Sales

    (5.0) 14 reviews

  • 5.0 out of 5
    June 22, 2019

    A pleasure to do business with.Everyone was so friendly and in the know about the Subarus.No pressure from the sales team just knowledge and friendly.First... Subaru I have ever owned.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 247 reviews

    Barb Sieger

    Leasing & Sales

    (4.9) 14 reviews

  • 5.0 out of 5
    June 18, 2019

    Joe was by far the best salesman I've ever worked with. He was very thorough, making sure I knew what every button did, and what every beep meant. I would... highly recommend this dealership. Very professional from the beginning to the end!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zach Nagler

    Business Manager

    (5.0) 247 reviews

    Wendy Schiavone

    Sales Manager

    (5.0) 235 reviews

    Joe Kostecki

    Leasing & Sales

    (5.0) 14 reviews

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