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Easterns Automotive Group of Sterling- Curbside and Home Delivery Available

(1,152 reviews)
Visit Easterns Automotive Group of Sterling- Curbside and Home Delivery Available
Sales hours: 9:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- Curbside and Home Delivery Available from DealerRater.

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Everyone was great, but the sales guy he seemed to be

Everyone was great, but the sales guy he seemed to be more Concerned with the commission. Once the paper were signed he didn't seem to care anymore which is disappointing the Finance lady was very helpful and Tony was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth process and everyone was well informed.

Smooth process and everyone was well informed. Deon was very helpful during my test drive and Craig made sure everything the finance side went without a hitch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easterns Automotive made the buying process easy for us.

Easterns Automotive made the buying process easy for us. Eddy transported the car we specifically were looking for from another location to Sterling for us to test drive. The process was seamless and Eddy followed through on the process from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent customer service with a very knowledgeable

Excellent customer service with a very knowledgeable staff. Very transparent car buying experience. I appreciated the effort provided by Easterns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Don’t need to look anywhere else, I reached out got in

Don’t need to look anywhere else, I reached out got in contact with Darius S. Told him I may need a ride to the sterling location he picked me up on his day off out in Fairfax. Smoothest process I’ve had from phone call to signing papers. Thank you again Darius also a thank you to Craig the money guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome prompt service.

Awesome prompt service. Darius was great as well as the finance manager. The process was quick and thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to work with great sale rep Darius would be back to

Easy to work with great sale rep Darius would be back to by another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Omg I cannot stop smiling.

Omg I cannot stop smiling. D. Gunn has the best customer service in car sales I have ever experienced. He welcomed us, worked with me on a budget for my car that I can afford. I will only recommend Eastern Automotive Group to my family and friends. Thank you and thanks a million Mr. Deon Gunn, you have an awesome spirit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mr. Deon Gunn exhibited superb and professional service,

Mr. Deon Gunn exhibited superb and professional service, it was truly a pleasure and enjoyable car shopping experience. Look forward to future car purchases with Mr. Gunn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Elie was great room his time was patient with me and got

Elie was great room his time was patient with me and got me approved even tho 0 credit and short job time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.