E Trade Auto Sales

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 30, 2019

    I Purchased a 2007 Lincoln Navigator with a three month warranty. However, the car was shaking so bad Jeffery Lube refused to give a oil change. I contact... Ali (in which was very nice from the beginning) and he said I can bring the truck back to be checked. When I got there Alex was explaining I filled out the wrong paper work. He changed the price of the car from $7400 to $10,000. Before I can ask questions he said if I don't like it, I could take my money back and get out. I was SHOCKED!!! There was no argument for that to be said. I explained that was not nice and I would NEVER do business with him. He clearly do not value customers, I DO NOT TRUST THEIR INTEGERITY. I do not recommend anyone to do business with them, I would also spread the word to stay away from this place.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2018

    We spent weeks looking for a specific used car. We found there service exceptional. They are extremely professional, courteous, and efficient. The buying... process was simple and fast. The vehicle in excellent condition. We will be going back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 18, 2013

    A gentleman by the name of Ali assisted me and he was wonderful. He was helpful, open, and honest about all aspects of my vehicle purchase. This dealership... was truly flexible in their approach and in assisting me in buying the right vehicle for me and one that I was hoping to have.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thanks you for your great review. At E Trade Auto Sales we do our best to keep all our costumers 100% satisfy and happy. Our main Goal is repeat deal.... We don't just sell you a car but we want to earn your friendship and trust for years to come. Thanks Again.

  • 5.0 out of 5
    May 1, 2017

    Overall, we were very satisfied with our used car buying experience at eTrade Auto Sales! The dealership is not fancy and it’s hard to find a place to... park, but we got a fantastic price on a 2013 Toyota with low miles. We were appreciative and impressed that the salesman Ali authorized the service team to perform all the little fixes that we requested. The process of getting the paperwork completed to buy our car (through the USAA buying program) was very smooth and unstressful. Alex also gave us great customer service and made sure we were completely satisfied. Our Maryland tags took a little longer to be mailed to us than we’d hoped, but we are thrilled with our new ride and we highly recommend eTrade Auto Sales.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2016

    THIs place was great service was the best i had in years in fers to come.Ali was so cool with me he made me feel like i was a king in for that i love these... guys in i will only buy from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2016

    After looking around for weeks upon weeks, we stumbled upon a Toyota Sienna with low mileage and all the options we were looking for. After a couple emails... and phone calls I finally set An appointment with a gentleman named Ali. Not only was Ali very helpful, but he was also very understanding and worked with me on a great monthly payment. Have had the car for a couple weeks and the family is loving it. Thanks again Ali and the rest of Etradeautosales.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 22, 2016

    What excellent customer service.. Ali answered all our concerns and questions. He exceeded our expectations in every way. He made us feel very comfortable.... When orf if we need another automobile;, we will go back to him,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 12, 2016

    Recently purchased a Ford F-250 Passenger van for my work. At first I thought the deal was too good to be true but, Ali assured me this car was in pristine... condition with warranty. I could not turn down such an offer. The guys at Etrade made buying a used vehicle a breeze. I'll most definetly be seeing Ali to purchase my daughter a car in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2016

    This is the 2nd vehicle that I've purchased from this dealer and the experience has been nothing short of outstanding! Ali and his staff is top notch.... They do their absolute best to ensure the customer is satisfied. I've purchased cars from other dealers where the car buying experience was horrible. E Trade is the best by far!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 20, 2015

    Initially very helpful, there customer service turned very poor and they stopped returning my calls and emails when I mentioned I had a trade in.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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