[{"id":475308,"personPtyId":36822274,"firstName":"Daniel","lastName":"Khan","titleText":"Finance Manager","emailTxt":"dkhan@lustine.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30198/employees/5445e5329fb8.jpg","drDealerId":30198,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482346,"personPtyId":37640853,"firstName":"Doug","lastName":"Canty","titleText":"Assistant Service Manager","emailTxt":"DCANTY@LUSTINE.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30198/employees/04f47da082cb.jpg","drDealerId":30198,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":482350,"personPtyId":37678465,"firstName":"Barry","lastName":"Basson","titleText":"Assistant Service Manager","emailTxt":"BBASSON@LUSTINE.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30198/employees/00738c3cc8ba.jpg","drDealerId":30198,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1022889600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":300953,"personPtyId":37694552,"firstName":"Sham","lastName":"Moumen","titleText":"Finance Manager","emailTxt":"smoumen@lustine.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30198/employees/38c5da51aca0.jpg","drDealerId":30198,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":78415,"firstName":"Ralph","lastName":"Hockaday","titleText":"Sales Consultant","shortBioText":"Ralph has been apart of Lustine for over 10 years and came to us from Lustine Toyota. 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Are you ready for your next adventure?","emailTxt":"dlessord@lustine.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30198/employees/f35a2f601753.jpg","drDealerId":30198,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1448928000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":598499,"firstName":"Floyd","lastName":"Dodson","titleText":"ASM","emailTxt":"fdodson@lustine.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30198/employees/cf01244b80ed.jpg","drDealerId":30198,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":486435,"personPtyId":38360445,"firstName":"Ike","lastName":"Lemuwa","titleText":"Sales 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Lustine Chrysler Jeep Dodge RAM

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 7:00 PM

Lustine Chrysler Jeep Dodge RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2005

Most dealers expect to earn your business, Lustine goes to work to earn your business! Experience the difference! Contac

...

t one of our PROFESSIONAL SALES MANAGERS and Schedule a "FREE NO PRESSURE" Test Drive.

"WHERE CUSTOMERS GET HAPPY AND OUR COMPETITION GETS JEALOUS..."

Service

Tire Rotation

$24.95

Oil, Filter Change

$34.95 and up*

Oil, Filter Change (Premium)

$48.95 and up*

Wheel Alignment (RWD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
1035 lifetime reviews. Includes reviews of Lustine Chrysler Jeep Dodge RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    I had some issues in the past, but during my last visit, I was thoroughly impressed! Sam Colleton assisted me with my service appointment and he made sure... every detail was covered, without unnecessary upsales for services not required. He was proactive with his communication and made sure I did not sit there a long period of time. THIS is how it should be every time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this review. We especially appreciate the shout out for Sam!


    Worked with:
  • 5.0 out of 5
    December 5, 2019

    Sales manager and salesman gave us excellent service when we were purchasing our new van. The whole process was handled in an efficient and professional... way.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this excellent review! We are so glad to have been able to help.


    Worked with:
    Brandon Shanahan

    Sales Manager

    NOT RATED

    Andreas Small

    Product Specialist

    NOT RATED

  • April 8, 2018

    We were on the hunt for a specific style Jeep Wrangler. We communicated with Basil via text and email during which his responses were quick and informative.... We set up a time to meet with him and when we got to the dealership he was ready to help us. This is our first wrangler and he gave the best test driving expierence we have ever had. He was informative, friendly, patient, kind and respectful. We also found the manager, Matt, very kind and helpful. We would highly recommend and would come back in the future.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Stephanie Thank you for taking the time to write such a detailed and positive review about your experience at our store with our sales rep Basil. We ...all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct


    Worked with:
    Basil Di-ke

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    December 5, 2019

    Had a great experience. With the help of Herb Williams my father and I were able to get in and out without any issues. He was also able to negotiate a... great deal for my trade in. Very satisfied with my purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review Herb! We truly appreciate you taking the time to write this out.

  • 1.0 out of 5
    November 22, 2019

    They are rude cunning. They advertised a vehicle for a price but when I went in for a possible purchase they told me the offer no longer stood despite... the fact that they still had it posted online.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear you had a poor experience. I would like to help make this right. Please contact me at your earliest convenience. Sincerely, Matt Le...page, General Manager, mlepage@lustine.com

  • 5.0 out of 5
    November 20, 2019

    i received fast service with comfortable lobby area and free wifi. quick check out and professional check in. no frills and no pressure to buy

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this wonderful review and rating! We love to hear from customers like you.


    Worked with:
    Doug Canty

    Assistant Service Manager

    (4.9) 39 reviews

  • 5.0 out of 5
    November 14, 2019

    From the deal I got on the vehicle, to our recent 30k miles service, Lustine has been great. Most recently, I wrote to verify my service package before... a service appointment. I was so surprised with how quickly they followed up and assured me of all the benefits purchased with the vehicle. They answered all of my questions and continued to be helpful and accommodating through the service and pickup phases as well. Great customer service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this wonderful review! We love hearing from customers like you and greatly appreciate your taking the time to write this.


    Worked with:
    Doug Canty

    Assistant Service Manager

    (4.9) 39 reviews

  • 5.0 out of 5
    November 13, 2019

    Youness wanted me to take an Uber from the airport to get to the dealer to purchase a car from them. Jesse the manager sent an associate to the airport... to pick me up in the car I was purchasing. Way to go Jesse ! I had flown in from Florida and he was most helpful in getting me transportation to the dealership.Jesse sped things along with the paperwork as I had a 12 hour ride back home and knew I needed to leave at a reasonable time. I can't express how accommodating Jesse was with my situation. Hats off to Jesse

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this incredible review! I am so glad that we were able to help you find the best vehicle for you! We really appreciate the great comment...s for Jesse as well.

  • 5.0 out of 5
    November 7, 2019

    Bought a new truck from Lustine, the exact one I was looking for. They honored the internet price which was a nice surprise given that many dealerships... do not. Sales Consultant Basil Moye and Sales Manager Brandon Shanahan were top notch in reaching a fair deal with me. Finance Manager Daniel Khan worked diligently in securing the financing - this especially after I returned twice to renegotiate the terms (due to my indecision and general lack of knowledge in the car buying process.) Big kudos to him. Finally, General Manager Matt LePage was also extremely accommodating in helping me to renegotiate the final terms. Again, this all happened after I returned twice due to my indecision on the terms. These guys patiently reworked the financing. Thank you once again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for this wonderful review! We are so glad we were able to assist you in finding the perfect vehicle!


    Worked with:
    Nino Sita

    General Manager

    NOT RATED

    Brandon Shanahan

    Sales Manager

    NOT RATED

    Basil Moye

    Product Specialist

    NOT RATED

    Matt Lepage

    General Manager

    NOT RATED

  • 4.0 out of 5
    November 7, 2019

    Bought a new truck from Lustine, the exact one I was looking for. They honored the internet price which was a nice surprise given that many dealerships... do not. Sales Consultant Basil Moye and Sales Manager Brandon Shanahan were top notch in reaching a fair deal with me. Finance Manager Daniel Khan worked diligently in securing the financing - this especially after I returned twice to renegotiate the terms (due to my indecision and general lack of knowledge in the car buying process.) Big kudos to him. Finally, General Manager Matt LePage was also extremely accommodating in helping me to renegotiate the final terms. Again, this all happened after I returned twice due to my indecision on the terms. These guys patiently reworked the financing. Thank you once again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this great review! I am so glad you were able to work with Basil and Brandon, we love having them on our team!

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