H & R Auto

4.3 out of 5 4.3
Rectangle 48
Sales 10:00 AM - 7:30 PM
Service 10:00 AM - 7:30 PM

H & R Auto Hours

Sales

Monday

10:00 AM - 7:30 PM

Tuesday

10:00 AM - 7:30 PM

Wednesday

10:00 AM - 7:30 PM

Thursday

10:00 AM - 7:30 PM

Friday

10:00 AM - 7:30 PM

Saturday

10:00 AM - 7:30 PM

Sunday

Closed

Service

Monday

10:00 AM - 7:30 PM

Tuesday

10:00 AM - 7:30 PM

Wednesday

10:00 AM - 7:30 PM

Thursday

10:00 AM - 7:30 PM

Friday

10:00 AM - 7:30 PM

Saturday

10:00 AM - 7:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2005

GREAT CARS AT GREAT PRICES!!!!

...



All USAA and Navy Federal Credit Union Members get $200 off their car purchase!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
120 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    December 28, 2020

    Rod, Ron and Carlos are very polite and low pressure salesmen. They are honest and upfront. No much negotiating, to the point and no hidden fees. They... even offer a warranty and I will definitively buy another used car from them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 26, 2020

    I purchase a 2006 xc90 Volvo but they fail to let me no that the lower inter tie rod was bad an i drove 42 miles to get home an the windshield leaks when... it rain poor unfair treatment selling a unsafe truck

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Dear Twann, If tie rod is bad it will not pass inspection and when you drive the car it make noise and you would have not bought it from us. We washe...d the XC90 while we were doing paper work. If it had any leaks the car would have been full of water??????? Please close your sun roof from now now when it rains. We would have like a 5 star and a thank you for a great deal you got which you drove for 1:30 hours to get. Thank you

  • June 8, 2017

    I worked with Oscar but everyone there was such a great help with helping me purchase my first car. I was recommended by a friend and I would recommend... many more to come here. Thank you so much H&R auto for helping me have a great experience with buying my first car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2020

    I was looking for a used car and this is one place that I was able to find what I was looking for with all of the fees mentioned online.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 16, 2020

    DISHONEST. DISHONEST. DISHONEST. Look up lemon laws if you’re thinking about purchasing a car from them. They messed with the right one. I WILL SUE YOU... FOR MY MONEY BACK.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Rianna, You bought a 11 year old SUV with 121k miles as is, and $2000 under market. You have a power train warranty if you have issue with the S...UV please call them at 18003344841. They are great people and if they did not help you please SUE them today. Thanks

  • 1.0 out of 5
    June 12, 2020

    Sold me a lemon. Called a me stupid. I want a lawyer. dealer- called someone over to my house to threaten me. I am scared for my life because the company... knows where I live.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr Smith we check we do not have you in our system. And you can not sell lemon law buy back in VA as a dealer that is the law. I am sorry we can not ...help you since we don't know you. Thanks

  • 5.0 out of 5
    March 14, 2020

    Very honest and very friendly great price gives u the history of the used car, I picked one that had a past but so far no problem drives band new I love... it

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2019

    2010 BMW 335 . Great service... Oscar was helpful and He got me ext warranty too. I would send my friends and family here for cars.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2019

    VIDA reports this car has no hydraulic pressure in the Haldex Unit -- $3500 repair -- at least. This car is only 2-wheel drive with this problem. Caveat... Emptor

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We have no Idea what this is. This Volvo is AWD not 2 wheel drive and we have the carfax posted online that tells you its AWD. I think you have wrong ...dealer..... please call us if you like if you are rear person so we can help 7032434467. thanks

  • 1.0 out of 5
    July 1, 2019

    I brought a car FEB 2019 and the car inspection was rejected 28Jun19. I have over 3k worth of issue. In May, I was only offer to have them fix it at a... lower cost and leaks was normal. I'm Filing a complain with Attorney General of the Regional Consumer Protection Offices

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    If you buy A car from us in Feb 2019 your inspection will run out in Feb 2020. Please call attorney general's office twice you have a case. thank you

View More Reviews