Reviews
Barry is incredible.
Barry is incredible. He is the best sales associate I’ve ever had the pleasure of dealing with. He was attentive, patient, knowledgeable about the car and a pleasure to work with.
Barry is incredible.
Barry is incredible. He is the best sales associate I’ve ever had the pleasure of dealing with. He was attentive, patient, knowledgeable about the car and a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the BEST experience I have had purchasing a
This was the BEST experience I have had purchasing a vehicle! Rob was knowledgeable and kind. He was patient with my laundry list of needs and was able to meet every one! He also has an awesome leader in Scott, who was equally kind and showed thoughtfulness with my daughter! Thank you all!
This was the BEST experience I have had purchasing a
This was the BEST experience I have had purchasing a vehicle! Rob was knowledgeable and kind. He was patient with my laundry list of needs and was able to meet every one! He also has an awesome leader in Scott, who was equally kind and showed thoughtfulness with my daughter! Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Rob and Scott made your experience at Mercedes-Benz of Hagerstown exceptional! Thank you for sharing such kind words about our team. Enjoy your new vehicle!
This is the 3rd Mercedes we have purchased from Rob
This is the 3rd Mercedes we have purchased from Rob Edmonds. Rob is knowledgeable, friendly and a pleasure to deal with. It is nice to walk in to the dealership and be treated like valued customers. This is why we keep coming back to Mercedes Benz of Hagerstown.
This is the 3rd Mercedes we have purchased from Rob
This is the 3rd Mercedes we have purchased from Rob Edmonds. Rob is knowledgeable, friendly and a pleasure to deal with. It is nice to walk in to the dealership and be treated like valued customers. This is why we keep coming back to Mercedes Benz of Hagerstown.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience and easy to work with.
Great experience and easy to work with. Kyle was always ready to answer our questions.
Great experience and easy to work with.
Great experience and easy to work with. Kyle was always ready to answer our questions.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with Mercedes-Benz of Hagerstown! We're glad Kyle was a huge help throughout the process. Happy driving!
I am always pleased to work with Barry on purchasing of a
I am always pleased to work with Barry on purchasing of a vehicle. This is the second time that we have dealt with Barry and he has always done a superb job and has gone out of his way to explain the different functionalities of each vehicle. Additionally, he is always available for any other questions that we may have after departing the dealership. He has responded quickly to our phone call even on his weekend or day off from work. He definitely deserves more than the five stars that are available.
I am always pleased to work with Barry on purchasing of a
I am always pleased to work with Barry on purchasing of a vehicle. This is the second time that we have dealt with Barry and he has always done a superb job and has gone out of his way to explain the different functionalities of each vehicle. Additionally, he is always available for any other questions that we may have after departing the dealership. He has responded quickly to our phone call even on his weekend or day off from work. He definitely deserves more than the five stars that are available.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Barry has consistently provided you with exceptional service at Mercedes-Benz of Hagerstown. We appreciate your kind words and are glad he made the car-buying process so smooth for you. Thank you for choosing us again!
I am very comfortable working with Rob at MB of
I am very comfortable working with Rob at MB of Hagerstown. Never any pressure; just thorough, thoughtful customer service.
I am very comfortable working with Rob at MB of
I am very comfortable working with Rob at MB of Hagerstown. Never any pressure; just thorough, thoughtful customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lois, we're delighted to hear that Rob provided you with a comfortable and pressure-free experience at Mercedes-Benz of Hagerstown. Thank you for sharing your positive feedback!
Alex always makes me feel good when I come to do service
Alex always makes me feel good when I come to do service he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with dignity respectful overall I’m happy with the service
Alex always makes me feel good when I come to do service
Alex always makes me feel good when I come to do service he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with dignity respectful overall I’m happy with the service
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul, we're delighted to hear that Alex and our team at Mercedes-Benz of Hagerstown consistently provide you with excellent service. Your satisfaction is important to us, and we appreciate your kind words!
I have bought many cars over the years and Barry is the
I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!!
I have bought many cars over the years and Barry is the
I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Barry provided such exceptional service at Mercedes-Benz of Hagerstown! Thank you for sharing your experience, and we hope you enjoy many great drives ahead.
We needed a dealership that was efficient and accurate in
We needed a dealership that was efficient and accurate in managing our order. Mercedes-Benz at Hagerstown provided a seamless experience under guidance of Barry London. We appreciate the personal touch and great experience.
We needed a dealership that was efficient and accurate in
We needed a dealership that was efficient and accurate in managing our order. Mercedes-Benz at Hagerstown provided a seamless experience under guidance of Barry London. We appreciate the personal touch and great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Barry and the team at Mercedes-Benz of Hagerstown provided efficient service and a personal touch. We appreciate your support!
We stopped at Mercedes of Hagerstown to look at a few
We stopped at Mercedes of Hagerstown to look at a few used cars . We were immediately greeted by Rob Edmonds and he was so patient as we looked at quite a few options. Rob was so well knowledged and we ended up purchasing a new 2025 GLC 300. Rob made the entire process so easy! We appreciate the excellent service we received from start to finish .
We stopped at Mercedes of Hagerstown to look at a few
We stopped at Mercedes of Hagerstown to look at a few used cars . We were immediately greeted by Rob Edmonds and he was so patient as we looked at quite a few options. Rob was so well knowledged and we ended up purchasing a new 2025 GLC 300. Rob made the entire process so easy! We appreciate the excellent service we received from start to finish .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Mercedes-Benz of Hagerstown! We're delighted to hear that Rob provided such knowledgeable and patient service, making the purchase of your new 2025 GLC 300 a breeze. Enjoy every moment in your new car!