Miller Brothers Chevrolet Cadillac

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
162 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 23, 2020

    Fast, easy and complete service. Always friendly and eager to help.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2019

    Great buying experience, Tom was easy to work with and honest. It was nice they didn’t harass you about buying an extended warranty. They were willing... to negotiate on a the purchase price of the vehicle. They even gave my kids ice cream.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • February 2, 2015

    James Becker has always been straight forward, truthful, and friendly, as is Bruce Carter. These are people I feel comfortable dealing with and always... with go to them first. The service person, Justin, could not have been any more prepared or friendly. I wish Miller Brothers was located in Berlin, MD

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lee, I am so pleased that your visit went as planned. We try every day to exceed client expectations. As for moving to BERLIN, MD.. that will be to...ugh. Miller Brothers has been in Howard County since 1928... we would be greatly missed. Brad Witmer General Sales Manager Miller Brothers Automotive

  • 5.0 out of 5
    January 28, 2019

    My husband and I have repeatedly recommended this dealership to family, friends, and coworkers, and we will continue to highly recommend this dealer on... both the Chevrolet and Cadillac sides! The owner, Mike, is phenomenal; KEVIN KEA is the sales person that you want to deal with time and time again, Bruce Carter has been so very supportive as well, and you couldn’t ask for more friendly, professional, expeditious, and amazing customer service from Michelle Thomas in finance/warranty. I’m very picky, and this dealership truly rocks! We have purchased 5 cars from them so far...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 12, 2018

    I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no... pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 20, 2018

    Absolutely amazing customer service. I bought a car last month (and I love it) when I test drove it it had a flat, they replaced the valve stem. Fast forward... a month and that tire is flat again. I took the car in, they saw me right away, patched the tire and ordered a new one. It arrived the next day, they put it on and it cost me nothing. I will be a customer for life.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Katrina M Davies, thank you for your kind review; we are happy to pass along your comments to the team here at Miller Brothers Chevrolet!

  • 1.0 out of 5
    July 9, 2017

    Contacted for additional info on vehicle. I'm approximately 3 hours away, so I requested detailed info like smells, previous paint work, and interior... condition. I was given a generic response of "it looks good to me" and "check the CarFax". The dealer is fully aware (as am I) CarFax only has records for incidents that are reported, however the dealer has other methods for confirming body work on a vehicle, i.e. Paint meter, turned fender bolts, etc. I responded to the email pointing this information out, and received no additional follow up from the sales team. I would suggest any potential customer proceed with caution.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2017

    My wife and I just took delivery of a 2017 Cruze. Our salesman Jay Coleman was the best. This was my wife's first new car and she doesn't make decisions... quickly. Jay was patient and explained everything. She loves her Cruze. Thank you Jay for hanging in there, we really appreciate your time. GREAT EXPERIENCE.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Steve And Kim Southworth, thank you for taking the time to leave a review for us at Miller Brothers Chevrolet. We're happy we could meet your expec...tations! We're looking forward to your next visit with us!

  • 5.0 out of 5
    May 7, 2017

    Roy in customer service was great in trying to undestand and address my problem.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Ron Coleman, thank you for taking the time to leave a review for us at Miller Brothers Chevrolet. We're happy we could meet your expectations and ...we will be sure to let Roy know that you appreciated his help and efforts with your vehicle.

  • 5.0 out of 5
    November 29, 2016

    It was a real pleasure working with Chris: finding the car we wanted, helpful advise with no pressure. He seemed to be working for our best interests.... Thanks, Chris.

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    Shopped for a new car
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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Although I may be a little Bias; I would have to agree that CHRIS MYERS is GREAT! He treats everyone like a friend he has known forever! Please tell y...our friends and family about Chris he loves referrals! Brad Witmer General Sales Manager Miller Brothers Automotive

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