Reviews
Told me couldn't turn off adaptive trans learning.
Told me couldn't turn off adaptive trans learning...I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't that or the wiring harness....had a short to ground in circuit which I fixed myself...they would have replaced the door latch and charged me 750 bucks and then would have charged me more to continue diagnosing problem after that didn't work...this leads me to believe that they didn't even diagnose the problem to begin with because if they had they would have realized the door latch wasn't the problem to begin with....there are a couple other things but was not impressed with the dealership and won't be taking my truck back there in the future...they Def just try to take advantage of customers who come in....not all of us are idiots like they assume
Told me couldn't turn off adaptive trans learning.
Told me couldn't turn off adaptive trans learning...I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't that or the wiring harness....had a short to ground in circuit which I fixed myself...they would have replaced the door latch and charged me 750 bucks and then would have charged me more to continue diagnosing problem after that didn't work...this leads me to believe that they didn't even diagnose the problem to begin with because if they had they would have realized the door latch wasn't the problem to begin with....there are a couple other things but was not impressed with the dealership and won't be taking my truck back there in the future...they Def just try to take advantage of customers who come in....not all of us are idiots like they assume
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Easy to deal with.
Easy to deal with. I live in Winchester so it’s a little ways to go but the experience is well worth it!
Easy to deal with.
Easy to deal with. I live in Winchester so it’s a little ways to go but the experience is well worth it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Troy worked with me for three days till I got what I
Troy worked with me for three days till I got what I wanted and he knew I was happy.
Troy worked with me for three days till I got what I
Troy worked with me for three days till I got what I wanted and he knew I was happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are awesome in service department!
They are awesome in service department!thank you ! For your knowledge and professional attitude! Great work knowledge!
They are awesome in service department!
They are awesome in service department!thank you ! For your knowledge and professional attitude! Great work knowledge!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There was a huge mistake on the pricing on my daughter
There was a huge mistake on the pricing on my daughter 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were very impressed with him handling the sell. Enjoyed working with him
There was a huge mistake on the pricing on my daughter
There was a huge mistake on the pricing on my daughter 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were very impressed with him handling the sell. Enjoyed working with him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The work was done in a professional way and done in a
The work was done in a professional way and done in a timely way like them as professional workers
The work was done in a professional way and done in a
The work was done in a professional way and done in a timely way like them as professional workers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service this time around, just as one would expect.
Great service this time around, just as one would expect. A good recovery after a rocky start.
Great service this time around, just as one would expect.
Great service this time around, just as one would expect. A good recovery after a rocky start.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I get my cars picked up and serviced at Front Royal Ford
I get my cars picked up and serviced at Front Royal Ford and I couldn't be happier! They are so friendly and very thorough! Shelley is the best!
I get my cars picked up and serviced at Front Royal Ford
I get my cars picked up and serviced at Front Royal Ford and I couldn't be happier! They are so friendly and very thorough! Shelley is the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and was updated on repairs of the
Great customer service and was updated on repairs of the vehicle. Would highly recommend this service department.
Great customer service and was updated on repairs of the
Great customer service and was updated on repairs of the vehicle. Would highly recommend this service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is your everyday car dealership for the
The dealership is your everyday car dealership for the most part. I don't really have any complaints but I've only purchased from them so I can't attest for their service after there sale. As for my sales rep, Jared is always awesome to deal with and never disappoints!
The dealership is your everyday car dealership for the
The dealership is your everyday car dealership for the most part. I don't really have any complaints but I've only purchased from them so I can't attest for their service after there sale. As for my sales rep, Jared is always awesome to deal with and never disappoints!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car