Lindsay Volkswagen of Dulles

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
364 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    I had the pleasure of working with William Reinhart, and he was an absolute joy to work with! He made this whole car buying process as smooth and as easy... as possible! He made sure all my needs/wants were covered in the car. And he would always go the extra mile to make sure all my questions were answered. At Lindsey Volkswagen from the moment I stepped in (I felt like a priority more so like family) they really do make you feel welcomed and no matter how late they have to stay and work with you they will. Over all I was very happy with my purchase and I love my new car! But the car buying experience itself was one of a kind here and they are just very caring. They even call to follow-up and you can never hesitate and go to them if you always have more questions. I give this place a 10/10 and I’ve been recommending it to my friends and family!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very importan...t to us and we want to be able to provide them with the kind of service they deserve. Come and see us again!

  • 5.0 out of 5
    July 23, 2020

    New car buying experience with Bob Derby was exceptional. He was responsive and knowledgeable. He was honest and straight-forward with me in the discussions.... Couldn't ask for more.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking time out of your day to share your experience with us. We believe in attentive and professional customer service and I'm ...glad that our team made such a great impression on you.

  • January 23, 2019

    Clyde was wonderful! Most sales people feel like peer pressure. Not Clyde. He was honest and overall seemed like you were talking to a Real person not... just a salesperson. Clyde was patient and has 12 years of experience!. When I left my belonging in the car, he over nighted them. When I couldn't get in contact with the finance lady, he was ALWAYS available! This sale happened because of Clyde!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-star review! We are happy to hear that you enjoyed working with our honest and knowledgeable sales professional. Providing attenti...ve and top-notch customer service is always our goal. Enjoy your new Lindsay VW!

  • 5.0 out of 5
    July 21, 2020

    Worked with Al to understand which models were coming in I was interested in and he helped identify the different options and set up a time for a test... drive. Very easy to do business with, no pressure salesmanship. Thanks Al!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact us or visit us if you need anything else.

  • 5.0 out of 5
    July 21, 2020

    Excellent dealership, made purchasing a used car online very simple! Dimitrije took care of me from the start, gave me an accurate assessment of the vehicle... I was interested in and facilitated the purchase quickly and easily. I couldn't be more pleased with the car, thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to... seeing you back again in the future. Take care!

  • 4.0 out of 5
    July 12, 2020

    They took great measures during the pandemic to make car buying easy and safe. We bought our car from Abe who was delightful to work with! A day or two... after we bought out used car, we noticed the horn was not working. They fixed it for free!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to rate your experience with us! We hope to see you again.

  • 5.0 out of 5
    July 8, 2020

    Great experience except having to wait for my salmon to finish with another client. I didn't mind because I like this guy from the initial phone conversation.... Well worth the wait.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to rate your experience with us! We hope to see you again.

  • 5.0 out of 5
    July 7, 2020

    We left the house just to look at the Atlas Cross Sport 2020 and actually made a comment “we are not buying today”. Al Singh showed us a pyrite silver... one. I still was not moved to even test drive it, although the offer was made to us multiple times. We left when it began to rain with the vehicle specs in hand provided by Al. On our way home my husband and son talked about their conversation held with Al and manger Ashley, as I had stayed in the car and the mention that the 4th July savings was ending. I immediately called back to make a deal. I quoted a price with stock number from car guru and we agreed on price and terms. I drove My Atlas home last night Smiling after the wonderful experience at Lindsay VW. Big thanks to Al, Mariya and Ashley. An awesome team who made us feel like family. I guess we are! Owners of 4 VW’s. Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact us or visit us if you need anything else.

  • 5.0 out of 5
    June 22, 2020

    We were buying new car at this dealership and Dimitrije Cvetkovic was helping us with the process. He was great! Explained process in details and took... his time to show us all car gadgets after the purchase too. Everyone that we met were very professional and nice. I would recommend this dealership and Dimitrije.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for reviewing the experience you had with our team at Lindsay VW. We're grateful for your continued support and are glad to hear that everyt...hing was taken care of quickly!

  • 5.0 out of 5
    June 13, 2020

    Bob Derby did an excellent job assisting with the purchasing process for us. Everyone at the dealership was professional and they kept the facilities clean... with gloves and hand sanitizer at your disposal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Justin, we are delighted to hear that you had a five-star experience working with Bob! Thank you for allowing us the opportunity to earn your business.... We look forward to your next visit with us at Lindsay VW.

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