Vehicles Affected: Approximately 766,700 model-year 2013-15 Ford C-Max, 2013-15 Ford Escape, 2012-15 Ford Focus, 2015 Ford Mustang and Lincoln MKC, and 2014-16 Ford Transit Connect vehicles sold or ever registered in states with higher ambient temperatures, including Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon and Washington. Only vehicles with the following build dates are affected:
- 2013-15 C-MAX: Michigan Assembly Plant, April 19, 2012, to Jan. 31, 2015
- 2013-15 Escape: Louisville Assembly Plant, Oct. 19, 2011, to Jan. 31, 2015
- 2012-15 Focus: Michigan Assembly Plant, Aug. 1, 2010, to Jan. 31, 2015
- 2015 MKC: Louisville Assembly Plant, Dec. 4, 2013, to Jan. 31, 2015
- 2015 Mustang: Flat Rock Assembly Plant, May 28, 2014, to April 30, 2015
- 2014-16 Transit Connect: Valencia Assembly Plant, Aug. 9, 2013, to Feb. 1, 2016
The Problem: A side door component could break, preventing the doors from latching. If the door is able to be closed, it could become unlatched while driving, increasing the risk of injury. Ford has identified one accident and one injury that may be related to this issue, the automaker said in a statement.
The Fix: Dealers will replace side door latches for free. Ford also announced a customer satisfaction program for vehicles outside the scope of this recall. If one of those vehicles has a broken door latch, the automaker will provide a one-time replacement for free, regardless of the vehicle’s age.
What Owners Should Do: Ford has not yet announced an owner notification schedule. Owners can call the automaker at 800-392-3673, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov for more info.
Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.